Ocean Export Agent

Found in: Resume Library US A2 - 1 week ago

Nashville Tennessee, United States Ingram Logistics Services Full time
Job Description

The Ocean Export Agent is responsible for the end-to-end performance and superior outcomes of all Ocean Export operations.  In this role, you will ensure quality, compliant, timely, and excellent service to our customers and vendors by organizing, planning, coordinating, and controlling operations. 

Responsibilities:

Working with customers to plan empty container pickups and loading schedules

Arranging bookings with ocean carriers, ensuring optimal routes and schedules for timely delivery.

Preparing and managing all necessary export documentation, including bills of lading, export declarations, and certificates of origin, ensuring compliance with international regulations.

Building and maintaining great relationships with customers and vendors, serving as the subject matter expert and escalation contact, responding timely and following up on issue resolution

Collaborating with internal and external teams to ensure efficiency, excellent customer service and creative problem resolution

Partnering with the sales team to plan for and deliver successful onboarding and implementation of new customers

Staying up-to-date with changes in export regulations, tariffs, and trade agreements to ensure compliance and minimize risk for the company and its clients.

Providing reporting and documentation support to internal and external customers

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