Engineer, EUC
3 weeks ago
Job Purpose
Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICE’s fast-paced, dynamic culture and utilizes cutting-edge technology to provide for the needs of our users and the company as a whole. The ideal candidate is technically proficient, possesses an eager attitude, excellent communication skills and a consistently professional demeanor.
ICE is a member of the Fortune 500 and a leader in financial technology, owning and operating exchanges and clearing houses for financial and commodity markets, including futures, equities, options, energy, and credit, as well as the New York Stock Exchange.
The EUC team is responsible for supporting all hardware, software and technology used by in-office and remote users to execute their daily responsibilities. As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus on efficient processes and policies that improve user productivity and efficiency.
Responsibilities
Onboarding and training of new end users into ICE’s environment
Providing expert-level hardware, software, network, and server support for Windows and Mac devices Mobile device support – MDM and managing Apple, Android devices
Project Management - Takes ownership of project management and execution
Access Management – Provisioning and managing access for all end user computing resources
Mentorship - Mentors EUC Analyst in groups and individually
Onboarding and training of new internal and external end users into ICE’s environment
Ticket and incident management via ServiceNow including issue resolution, escalation and documentation management
Hardware Imaging and software deployment
Active Directory, Azure, and Intune, and Exchange Online provisioning – device authentication, maintaining users, groups, and distribution lists
File, print and DHCP management
Purchasing – Managing the IT hardware workflow
Physical Management of IT Hardware
Conference room AV system troubleshooting and video conferencing system support (Zoom, Teams, Webex etc.)
Broker and trading floor technology support – New York-based EUC Engineers will support trading floor and broker desk technology including turret phones, tablet computers, wireless networking, proprietary tools, and data display support
Knowledge and Experience
College degree in Computer Science, MIS, CIS, or related discipline
Profound experience with Microsoft Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting
Profound experience with Windows OS, MacOS, and Microsoft Office Suite
Three or more years of hands-on experience with Microsoft Active Directory and Windows desktop/server administration and troubleshooting
Significant experience with PowerShell administration and scripting
Technical professional certifications (i.e. Pulse Secure Certified Technical Expert, MCSA/MCSE, CompTIA, JNCIA-Junos, etc.)
Strong multitasking, time prioritization, collaborative and communication skills
Experience in an exchange, trading facility, or financial services
Schedule
This role is on-site, your primary location is the Atlanta, GA office. Travel to other sites may be required.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
-
Engineer, EUC
1 month ago
Atlanta, United States Intercontinental Exchange Holdings, Inc. Full timeOverview: Job Purpose Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICEs fast-paced, dynamic culture and utilizes cutting-edge technology to provide for...
-
Engineer, EUC
1 month ago
Atlanta, United States Intercontinental Exchange Full timeOverview Job Purpose Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICE's fast-paced, dynamic culture and utilizes cutting-edge technology to provide for...
-
Engineer, EUC
40 minutes ago
Atlanta, United States Intercontinental Exchange Holdings, Inc. Full timeOverview: Job Purpose Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICEs fast-paced, dynamic culture and utilizes cutting-edge technology to provide for...
-
Engineer, EUC
1 day ago
Atlanta, United States Intercontinental Exchange Full timeOverview Job Purpose Intercontinental Exchange is seeking a motivated, result-oriented End User Computing (EUC) Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. The EUC group touches every aspect of ICE's fast-paced, dynamic culture and utilizes cutting-edge technology to provide for...
-
EUC Engineer
1 week ago
Atlanta, United States Siri InfoSolutions Inc Full timeJob DescriptionJob DescriptionPosition: EUC Support EngineerLocations: Atlanta GA OnsiteRole Description:Installation, configuration and maintenance of Image Deployment using SCCM OSD and MDTDevelop and execute on enterprise level workstation imaging / deployment methodology through SCCM OSD.Hands on Experience in WDS and MDT 2010 configuration.Must have L2...
-
Desktop Support Engineer
2 weeks ago
Atlanta, United States Diverse Lynx Full timeJob Title- Desktop Support Engineer Location- Atlanta, GA (Onsite) Duration-9+ Months Skills: EUC / Desktop Responsibilities Developing and implementing service standards and procedures for the EUC Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support Good experience of incident...
-
Desktop Support Engineer
1 day ago
Atlanta, United States Diverse Lynx Full timeJob Title- Desktop Support Engineer Location- Atlanta, GA (Onsite) Duration-9+ Months Skills: EUC / Desktop Responsibilities Developing and implementing service standards and procedures for the EUC Good experience of working in customer focused end user support function coverage EUC and software/OS installations and support Good experience of incident...
-
Sr. Financial Analyst
5 days ago
Atlanta, United States VMware Full timeSearch Jobs Job Description Why will you enjoy this new opportunity? The Broadcom End-User Computing Division empowers employees to do their best work from anywhere, through smart, seamless, and secure experiences. As digital workspaces continue to evolve, we are designing and engineering VMware Anywhere Workspace, a holistic platform built on our...