Sales & Customer Service Associate

Found in: Resume Library US A2 - 1 week ago

Suffolk Virginia, United States Massage Envy Full time
Overview:
Where Better Careers Begin
Massage Envy  Harbour View, 7386 Harbour Towne Parkway STE 25 Suffolk, VA (phone number removed)

Do you have a passion for helping others? At the Massage Envy Harbour View franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base pay, plus bonuses and commissions

Employer-paid healthcare including medical, dental and vision plans

Matching 401(k)

Paid time off for full time employees

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work/life balance

In-depth product and service training

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

 

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

 

 

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

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