Agent - Nightlife Call Center

3 weeks ago


Las Vegas Nevada, United States Wynn Las Vegas Full time
Job Description

The Nightlife Call Center Agent responds to every guest inquiry professionally in a skilled, warm and engaging manner.

Job Responsibilities:

Answering and efficiently handling or directing incoming calls

Maximizing opportunities to confirm nightlife reservations sales

Inputting nightlife reservations in the appropriate computer systems

Providing callers with necessary confirmation

Expressing the luxury standards associated with the Wynn/Encore brand to callers, sharing information about the property and its amenities

Listening and documenting information accurately while on calls


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