House Attendant

Found in: Resume Library US A2 - 1 week ago

Orlando Florida, United States Doubletree Orlando Full time
Job Summary:
Información disponible en español a continuación.

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable por entregar a los cuartos tales artículos como maletas planchas café etc.  También incluye eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).

Responsibilities:
QUALIFICATIONS:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high pressure situations.

Must maintain composure and objectivity under pressure.

 

Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.

Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad)

Tiene que poder expresar claramente información e ideas.

Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.

Tiene que poder trabajar bien bajo presión.

Tiene que poder mantener la calma y la objetividad bajo presión. 

RESPONSIBILITIES:

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Clean/Buff floors daily according to hotel standards.

Shampoo carpets in the public areas according to hotel standards.

Shampoo furniture as needed according to hotel standards.

Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift

Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.

Practice safe work habits to ensure safety to guests fellow associates and self.

Handle items for "Lost and Found" according to Aimbridge Hospitality standards.

At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.

Complete daily assignment check list and submit to supervisor at the end of the day.

Perform other tasks/jobs as assigned by the supervisor or manager.

 

Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.

Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados.

Usar la lista de control para completar los proyectos que siguen según asignados.

Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado.

Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo.

Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés.

Bregar con artículos “Perdidos y Hallados” de acuerdo con las normas del hotel.

Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping.

Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details:

 

Our DoubleTree by Hilton at the Entrance to Universal Orlando, offers modern guest rooms and comforting amenities. Guests can enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service they will experience.

 

Just steps from Universal Orlando Resort, our hotel is within walking distance of Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay Water Theme Park and Universal CityWalk. We are also a short distance from all of Orlando's popular attractions, like The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando, Walt Disney® World Resorts, Camping World Stadium, Amway Center, home of the Orlando Magic, and Exploria Stadium, home of the Orlando City and Orlando Pride soccer teams.

 

Our full-service hotel features several dining options on property, including a full-service Starbucks® and our Sunshine Café, offering a full breakfast buffet and made to order omelets. From tasty burgers to pizza made with fresh dough, Pizza, Burgers and More satisfies our guest’s all-day cravings. And in the evening, they can enjoy a delicious dinner and drinks at our American Grill and Bar, serving American cuisine.

 

We also offer a 24-hour fitness center, a junior Olympic sized pool, kids splash area, and an oversized whirlpool tub. Our property can host large meetings with 63,000 sq. ft. of flexible meeting space, including 19,624 sq. ft. of exhibit space.

Company Overview:
Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

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