Manager, Software Engineering

3 weeks ago

Englewood Cliffs New Jersey, United States NBCUniversal Full time
Job Description

We are seeking a Software Engineering Manager to manage and inspire multiple agile software engineering teams as they develop and support legal applications and frameworks for NBCUniversal. In this role, you will be responsible for helping develop geographically distributed teams that create, maintain, and monitor the applications that support our global legal operations. Your technical expertise will inform your mentoring, guidance, and skills development of your teams of engineers.

Responsibilities:

Create an exceptional engineering culture that retains our engineering capabilities and own our innovationCreate and execute staffing plan, making appropriate talent shifts where needed

Develop and refine skills, create new opportunities, share knowledge, help others, and attract/retain the best engineering talent globally

Manage the teams and their performance with honest feedback, recurring 1:1’s, performance reviews, goal setting, and coaching

Respond and react to employee survey results

Build communities and foster communication

Create transparency around organizational roles and responsibilities

Partner with the Product team and Users to understand and help shape the vision of the Legal PlatformMaintain relationships with Product Owners, Business Engagement, and end users to ensure close alignment with requirements

Provide insights into technical options and best practices

Ensure that engineers understand the big picture and value of what they are delivering

Provide delivery and operational support for the platformEnsure non-functional requirements are met: DR, Uptime, Reliability, Security, etc.

Define operational processes and negotiate SLAs with the Product Team

Monitor system performance and address reported issues to ensure SLAs are met

Lead a team to create intuitive internal-facing products that meet NBCU Legal workforce needs and expectationsModernize our technology stacks, replacing fragmentation with standards and reusable architectures

Apply cloud-native principles and leverage higher-level services whenever possible and automate everything

Employ self-healing, auto-scaling, and create highly resilient applications

Deduplicate resources and workflows

Create alignment and consolidation across multiple lines of business

Modernize software delivery and help to define a culture of secure DevOps, Serverless and edge computing, and privacy by designReduce merge times

Increase releases and deployments

Automate everything

Create transparency by establishing metrics to communicate status and progress towards goalsLeverage OKRs, PI Planning, and Agile, Scrum methodologies to organize and execute

Understand TCOs and value metrics for applications and platforms - “well operated framework.”

Define and implement metrics that matter; development, value-based, and operational

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