Housing Navigator

4 weeks ago

Eugene Oregon, United States Equitable Social Solutions Full time
Job Description

Effectively communicate both verbally and in writing.  Ability to clearly present and explain information to groups. Speak clearly and persuasively to other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers on behalf of clients  

Establish effective working relationships with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers

Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.  Maintain confidentiality of files and records

Assess client needs and conduct in-depth interviews that are sensitive

Have knowledge of the homeless community and County demographics

Implement and apply regulations to daily duties

Exercise attention to detail

Organize, prioritize, and complete a large volume of work within strict time deadlines

Work with our clients experiencing homelessness to help place in immediate shelter (hotel/motels) and help overcome barriers or issues that affect their ability to obtain and retain housing and move toward self-sufficiency

Manage/process referral(s) received from County and Community following the Tier One and Tier Two guidelines

Manage and maintain a revolving caseload

Assess clients to determine appropriate levels of service on a case-by-case basis

Refer clients to appropriate agencies for specialized services and/or counseling

Develop action and stabilization plans with clients

Consult with other staff, agencies, employers, property owners/managers, mechanics, hotel/motel operators, and other service providers

Provide and document individual/group counseling and referral services

Assist in developing immediate solutions to emergency problems and expediting delivery of needed services

Determine approval of supportive services based on certain criteria

Utilize data processing systems

Complete documents and forms, maintain records and files, and schedule appointments

Provides supportive services and issues additional funds and necessities to clients as needed

Document all expenditures, payments, and service issuances to clients

Work closely with prospective property owners/managers within the community to promote permanent opportunities for homeless individuals and families through outreach and education

Other duties as assigned

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