Client Care Coordinator
Found in: Resume Library US A2 - 1 week ago
The core of this position to maintain employee records for compliance purposes, as well as working with a small team to be sure the overall office is running smoothly.
Requirements
1- Maintain logs and patient assignment list
2- Maintain Administration Binder with all insurances, records, etc.
3- Supervises caregivers and completes performance appraisals for caregivers at specified intervals.
4- Utilizing point system to maintain office staff efficiency in filling all open shifts, assigning best caregiver for each client in a timely manner, provision of consistent quality care, and providing reports to upper managements.
5- Oversee office :
Quality Assurance
Inquiry calls
Assessments
Performs annual performance reviews for office staff and caregivers.
Participate in on Call rotation.
6- Responsible for hiring, training, supervising, managing performance and discipline of all administrative and direct care employees.
7- Will develop in collaboration with the CEO a marketing and sales plan to include specific strategies for maintaining and growing our local market share into other markets ( Los Angeles County, San Bernardino county, Riverside County and Orange County).
8- At least one year of experience in Home Care industry.
9- Bilingual ( Spanish speaking )
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
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