Lead Supervisor-Seaside Resort

4 weeks ago


Galveston Texas, United States MasterCorp Inc. Full time
Sumario:
¿Le apasiona la industria de hospitalidad y el adiestrar personal? Entonces, dé el próximo paso en su carrera con MasterCorp, el líder en servicios de housekeeping

No deje pasar esta oportunidad, SOLICITE HOY

 

¿QUÉ OFRECEMOS?

Paquete de beneficios completo incluyendo: planes de servicio de salud, visión y dental y tiempo libre remunerado (entran en vigor luego de 6 meses de empleo).

Oportunidades de crecimiento y desarrollo profesional.

¿QUÉ BUSCAMOS?

Buscamos líderes orientados a tomar acción, deseosos de colaborar y con pasión por la hospitalidad. Los Supervisores Principales tendrán la tarea de capacitar y certificar a los houskeepers en el proceso patentado de MasterCorp: 7 Pasos Para la Limpieza.

 

¿QUIÉNES SOMOS?

Empresa familiar con sobre 40 años de experiencia.  Como líder en su industria, MasterCorp provee servicios integrados de limpieza, ingeniería, mantenimiento de pisos y lavandería a clientes comerciales y a la mayoría de las marcas más importantes en la industria de la hospitalidad. Nuestros servicios incluyen desde gestiones de reclutamiento y adiestramiento de personal hasta el manejo y ejecución operacional, cuidando de todas las necesidades de nuestros clientes, y siempre representando su marca con los más altos estándares de calidad.

Nuestros Asociados son el corazón de nuestra empresa y nuestra mayor fuente de orgullo. Proveemos las herramientas, el adiestramiento y las oportunidades para transformar sus carreras profesionales mientras ayudamos a nuestros clientes a crear experiencias inolvidables para sus huéspedes.

 

¿DE QUÉ SE TRATA ESTA POSICIÓN?

Como Supervisor Principal, usted utilizará los materiales de capacitación disponibles para evaluar, brindar retroalimentación y trabajar con los housekeepers en las métricas de productividad y limpieza. También liderará el proceso de adiestramiento, certificación y recertificación para todos los miembros del equipo de housekeeping.

Calificaciones:
Disponibilidad para trabajar en horario flexible, incluyendo fines de semana y días feriados.

Habilidad para levantar hasta 25 libras (con o sin acomodo razonable).

Funciones Esenciales:
Capacitar al personal, tanto a los Asociados existentes como a los nuevos, en el proceso de 7 Pasos Para la Limpieza de MasterCorp.

Evaluar y proveer observaciones a la gerencia sobre la puntualidad, confiabilidad, y la calidad del trabajo de los housekeepers.

Adiestrar a housekeepers en las métricas de productividad y limpieza.

Certificar y Recertificar a los housekeepers en el proceso de 7 Pasos Para la Limpieza.

Actuar como el experto en la materia para la certificación de 7 Pasos Para la Limpieza y el programa de Orientación para Nuevos Asociados, en colaboración con el departamento de Learning and Development.

Proporcionar actualizaciones a los líderes sobre el estado de los nuevos Asociados e informar sobre su habilidad para realizar el trabajo de manera eficaz.

Presentarse a trabajar puntualmente y según programado, utilizando el uniforme adecuado y siguiendo los estándares de apariencia establecidos por la empresa.

Motivar y presentarse como el ejemplo a seguir manteniendo siempre una actitud positiva, amistosa y servicial hacia los huéspedes, clientes y otros miembros del equipo.

Garantiza un entorno de trabajo seguro y vela por que se cumpla con todas las normas y procedimientos de seguridad.



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