Response Center Advocate

4 weeks ago


Mendota Heights Minnesota, United States Dungarvin Full time
Job Description

WHAT YOU’LL DO:

Provide support and supervision of individuals with disabilities/age-related needs through video monitoring and sensor technologies. respond to alerts, making calls promptly (according to protocol), including to house staff, management and possibly local authorities, resolving issues or creating an action plan

Communicate and provide customer service to the persons served to ensure their health and welfare are secure

Provide troubleshooting support of sensors, systems, monitors and call lists

Ongoing customer and account coordination

Completion of assigned projects related to overall operations



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