Center Manager

Found in: Resume Library US A2 - 1 week ago

Houston Texas, United States Nova Medical Centers Full time
Overview:

 

Center Manager

 

The Center Manager is responsible and accountable for all aspects of Center operations. Responsible for management, supervision, development, and performance of Center staff. Uses skills in planning, organizing, and directing daily Center activities and workflow. Works effectively with providers, staff, patients, clients, and external agencies to ensure delivery of high quality and consistent health care services. Takes initiative and exercises independent judgment, decision-making and problem-solving skills to ensure successful operation of Center.

Responsibilities:
Regularly reviews Center performance against the Center Performance Team Goals (“CPTG”). Develops actions plans for areas of opportunity for improvement in CPTG. Recognizes and celebrates successes related to the CPTG.

Proficient in, follows and enforces all Company policies, procedures, and initiatives.

Directly supervises and manages a staff of 3-5 clinic operations team members.

Develops agendas for, schedules and conducts regular Center team meetings and joint meetings with Professional staff. Maintains meeting agendas/minutes to document topics discussed, identified action plans and outcomes.

Directs, monitors, and reviews all Center activities and is responsible to enforce security, safety, emergency preparedness, hazardous materials/waste, infection control and facility cleanliness policies and processes. Recommends and implements improvements to achieve highest utilization of Center services, equipment, and staff.

Responsible for ensuring that the Center is meeting the standards of Nova’s compliance, infection control and risk & safety programs.

Performs interviewing, hiring, promotion, discipline, and termination of Center staff in consultation with Human Resources and Center Operations Leadership as necessary. Ensures new hire and ongoing staff training and development. Provides employee counseling and fosters treatment team concept between professional and non-professional staff. Processes required paperwork and forwards completed documentation to HR in a timely manner.

Responsible for direction of all non-professional Center staff. Establishes, reviews, and maintains daily staff work schedules and assignments, including evaluating and approving PTO requests, and approving timecards through payroll system. Appraises staff productivity and efficiency and recommends promotions or other changes in status as appropriate.

Performs medical records custodian responsibilities for the Center and ensures electronic and paper records are complete, accurate and maintained in a compliant manner.

Responsible for ensuring required Center equipment, facility maintenance and certifications are current, documented and required reporting is provided to the Facilities department. Responsible for processing and reporting cash receipts, and all other periodically required or requested reports, analysis, or documentation.

Establishes and maintains positive professional communication with external entities involved in patient care and case management, including, but not limited to, employers, insurance carriers, TPA’s, medical providers, patients, and adjustors. Acts as the primary liaison between employers and the Center.

Monitors supplies and equipment inventory in a cost-effective manner for appropriate levels to meet operational needs. Responsible for ordering necessary supplies and equipment and verification of delivery.

Is proactive in recognizing problematic situations involving Center operations and exercises appropriate independent judgment to resolve.

Works in conjunction with the Central Billing Office to ensure accurate and timely reimbursement for all services rendered.

Performs ancillary duties, to include medical office support and patient processing, as required by patient volume and/or Center needs.

Timely reports unusual incidents to immediate supervisor and via incident reporting process. Reports any suspected violations of the law or standards of conduct to immediate supervisor or the Compliance Officer.

Performs other duties as assigned.

 

Leadership Responsibilities:

Review and analyze activities and operations to determine progress towards stated goals and objectives.

Ensures Nova Medical Center’s culture and professionalism is instilled in all team members while visiting Centers.

Promotes, supports, and engages in projects that will develop or improve occupational medicine services and overall teamwork within the Centers.

Demonstrates ethical business practices and application of personnel policies for all team members in accordance with the Code of Conduct and Ethics policy.

Qualifications:
Bachelor’s Degree or equivalent work experience

6-8 years management experience in a healthcare setting; and/or meets all position requirements; is in good employment standing with at least 1-year continuous Nova employment.

Experience in Occupational Medicine preferred.

Must be able to pass a background check.

Must have a Valid Driver’s License and Proof of Auto Insurance meeting State required minimums.

Exceptional customer service and communication skills in both verbal and written form.

Excellent analytical, interpersonal, leadership, time management, follow-up, and problem-solving skills.

Ability to work positively among diverse groups of individuals promoting a “TEAM” environment and “leads by example.”

Strong computer skills including Microsoft office products, e-mail, Internet, word processing and spreadsheets.

Ability to travel to Centers within region and corporate office periodically.

 

Benefits: 

Competitive Base Salary

Paid Time Off

Group Medical

Dental

Vision

Life STD & LTD

401K w/ Excellent Company Match

Access to Earned Wages through Payactiv

 

Equal Opportunity Employer

  • Manager Nursing Cancer Center

    Found in: Resume Library US A2 - 2 weeks ago

    Houston, Texas, United States CommonSpirit Health Full time

    Overview: Dan L Duncan Comprehensive Cancer Center at Baylor St. Luke's Medical Center is one of only three National Cancer Institute (NCI)-designated comprehensive cancer centers in Texas. This prestigious designation underscores our commitment to excellence in research, education, and – most importantly – patient care. Our highly skilled care team...

  • Health Center Manager Ii

    12 hours ago

    Houston, United States Spring Branch Community Health Center Full time

    **SUMMARY**: The **Health Center Manager II **is responsible for the overall maintenance and operations of two health centers or a larger health center, including the front desk, and clinical departments. The Health Center Manager II will provide process improvement activities that will promote a more efficient workflow and increase customer satisfaction at...

  • Manufacturing Call Center Rep

    Found in: Resume Library US A2 - 1 week ago

    Houston, Texas, United States Global Channel Management, Inc Full time

    Manufacturing Call Center Rep needs 2+ years experience Manufacturing Call Center Rep requires: Onsite SAP/ QP1 required Manufacturing experience Call center Account management Manufacturing Call Center Rep duties: Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up with order patterns,...

  • Service Center Manager

    Found in: Talent US C2 - 1 week ago

    Houston, United States SGS Full time

    Job Description The Service Center Manager oversees and monitors the efficiency of the service center operations to ensure high quality customer satisfaction. This role is responsible for managing service center staff to to maintain the storefront to receive client samples, manage sample reception duties, bottle kit preparation, and shipping and...

  • Call Center Representative

    1 week ago

    Houston, United States Spring Branch Community Health Center Full time

    **Bilingual (Spanish & English) is required for this role!** **SUMMARY**: The **Call Center Representative** is responsible for providing timely and professional customer service to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments,...

  • Cancer Center RN

    Found in: Resume Library US A2 - 1 week ago

    Houston, Texas, United States CommonSpirit Health Full time

    Overview: Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...

  • Mandarin Center Manager

    2 days ago

    Houston, United States University Of St Thomas Full time

    Mandarin Center Manager International Studies & Modern Languages The University of St. Thomas ( ), a private Catholic university located in Houston, Texas, the nation's fourth largest city, committed to the liberal arts and the religious and intellectual tradition of Catholic higher education, invites applications from outstanding candidates for a full-time...

  • Mandarin Center Manager

    2 weeks ago

    Houston, United States University of St. Thomas Full time

    Job DescriptionJob DescriptionMandarin Center ManagerInternational Studies & Modern LanguagesThe University of St. Thomas (www.stthom.edu), a private Catholic university located in Houston, Texas, the nation's fourth largest city, committed to the liberal arts and the religious and intellectual tradition of Catholic higher education, invites applications...

  • Visitor Center Manager

    2 weeks ago

    Houston, United States Houston Freedmen's Town Conservancy Full time

    Job DescriptionJob DescriptionVisitor Center Manager Description: Our mission is to preserve the historic legacy of Freedmen’s Town, inspiring all through education and awareness of its unique story. The Conservancy was established in 2016 as a Mayoral Task Force and was formally designated as a 501(c)(3) non-profit organization in 2018.Position: Reporting...

  • Director, Harrington Cancer Center

    Found in: Resume Library US A2 - 1 week ago

    Amarillo, Texas, United States BSA Harrington Cancer Center Full time

    Overview: BSA Health System, located in Amarillo, TX, is an extensive health system providing clinical excellence to the Texas Panhandle and the tri-state area. Acclaimed for its superior quality and customer service, BSA Health System is comprised of BSA Hospital, Physicians Surgical Hospitals, Harrington Cancer Center, BSA Physicians Group and specialty...

  • Associate Collision Center Manager

    1 week ago

    North Houston, United States JOE HUDSON'S COLLISION CENTER Full time

    Job DescriptionJob DescriptionAssociate Collision Center Manager Flexibility to relocate for open Management roles is a must.Salary: Will be discussed during interview process considering candidates experience and willingness to relocate.Candidate will participate in readiness program to become familiar with daily, weekly, and monthly company processes and...

  • People & Culture Manager | Moody Center

    Found in: Resume Library US A2 - 4 days ago

    Austin, Texas, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • People & Culture Manager | Moody Center

    Found in: Resume Library US A2 - 4 days ago

    Austin, Texas, United States Oak View Group Full time

    Overview: The People & Culture Manager is responsible for administering and supporting a broad scope of human resources functions for Moody Center & OVG. This position will also manage People & Culture Interns. As a member of the People & Culture team, this position will play a vital role in ensuring the development of a positive culture and foster an...

  • Facilities Manager

    Found in: Resume Library US A2 - 2 weeks ago

    Houston, Texas, United States Nova Medical Centers Full time

    Overview:                                                                                                                                                                                                                                        ...

  • Financial Center Manager

    Found in: beBee jobs US - 1 week ago

    Houston, Texas, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Manager Nursing Cancer Center

    1 week ago

    Houston, United States Catholic Health Initiatives Full time

    **Overview** **Dan L Duncan Comprehensive Cancer Center** at Baylor St. Luke's Medical Center is one of only three National Cancer Institute (NCI)-designated comprehensive cancer centers in Texas. This prestigious designation underscores our commitment to excellence in research, education, and – most importantly – patient care. Our highly skilled care...

  • Architectural Project Manager | Data Centers

    Found in: Resume Library US A2 - 2 weeks ago

    Dallas, Texas, United States Corgan Full time

    Overview: At Corgan we are passionate about great design. We are also passionate about great people, whether they’re clients, consultants, or co-workers. Corgan creates opportunities for personal and professional growth that bring out the best in ourselves and those around us by sharpening skills, leveraging technology, and encouraging communication. Our...

  • Banking Center Manager

    7 days ago

    Texas City, United States Prosperity Bank Full time

    POSITION PURPOSEResponsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises lobby...

  • Cx Contact Center Manager

    1 week ago

    Houston, United States Shell Energy Solutions Full time

    At Shell Energy Solutions, we believe there’s a better way to power your business and home. Aligned with Shell’s ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable, and simple solutions help companies manage their energy spend and plan their sustainability roadmap - a fresh approach for...

  • Banking Center Manager

    1 week ago

    Houston, United States PROSPERITY BANK Full time

    Job DescriptionJob DescriptionPOSITION PURPOSEResponsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains,...