Practice Performance Partner II
3 weeks ago
Candidate must be located in Arizona
Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care. We take great pride in not just speaking about this but executing on it.
As a company, our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates – enabling them to focus solely on the practice of medicine while we focus on the business of medicine.
We are action oriented. We strategize, implement and execute – on behalf of the practices we serve.
The Practice Performance Manager is the key partner between the Unified Women’s Healthcare managed service organization (MSO) and affiliated Care Centers. This role supports Care Centers in driving financial and clinical success by leveraging reporting, analytics and through engaging Unified’s service functions (e.g., revenue cycle, finance, IT, HR, clinical operations). A successful candidate for this role will have practice management experience and a customer service mindset.
Responsibilities:
Operates as the key point of contact for Care Center Managers and Physicians, with the ability to engage support functions as needed to deliver the Unified service model
Support Care Center financial health by engaging on revenue creating initiatives (e.g., ancillary services, service line development) and operating efficiencies
Monitor Care Center Salesforce case status to proactively escalate internal issues where required
Leverage financial, operational and clinical analytics to engage Care Centers on performance opportunities
Work closely with all UWH departments in achieving high levels of physician and manager satisfaction.
Conduct in-person meetings with Care Center administrators and/or providers every quarter. Supplement with monthly remote meetings
Assist Care Center in the identification, creation and implementation of policies and procedures, as it relates to performance objectives.
Work closely with Implementation and functional teams during the onboarding and offboarding of Care Centers.
Participate in Unified staff meetings and operational
Other duties as assigned
Qualifications:
Bachelors degree or higher preferred, requiring highly developed language and reasoning
5 years experience in a health care organization with broad industry knowledge of patient care management, community-based physician Care Center management, managed care and practice financials. Women’s health experience is a plus.
Change management experience.
Effective communication skills
Highly developed organizational skill including the ability to work effectively on multiple projects simultaneously to deliver on-time completion.
Excellent operational, analytical and problem-solving
Effective leadership and management
Attention to detail and ability to work with limited supervision is
Ability to develop, maintain, and strengthen partnerships with others internally and
Financially astute – ensure reliable and consistent reporting and forecasting of budgets, creating and review of financial analysis/proformas and management of P&L statement.
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