Credit and Collections Clerk
2 weeks ago
Position Summary
We are seeking a highly organized and detail-oriented Credit Collections Rep to join our team. As a Credit Collection Rep, you will play a crucial role in ensuring the timely and efficient collection of outstanding debts owed. You will be responsible for managing a portfolio of customer accounts, communicating with clients to arrange payment plans, and maintaining accurate records of all collection activities.
Responsibilities
Monitor and manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
Contact clients via phone, email, or mail to communicate overdue payment reminders, payment arrangements, and resolve any outstanding issues.
Negotiate payment plans and terms with clients to facilitate debt recovery while maintaining positive relationships.
Update and maintain accurate records of all collection activities, including payment arrangements, correspondence, and follow-up actions taken.
Coordinate with internal departments, such as sales and customer service, to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances.
Prepare and distribute regular reports on collection activities, account balances, and customer payment trends.
Minimum Requirements: 1+ yrs of general accounting and a strong background in credit and collections.
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