Store Manager

3 weeks ago

Grand Rapids Michigan, United States rue21 Full time
Job Description

Your Role

Bring a vibe that’s uniquely you to rue and work where you love to shop  As the face of the company, you’ll put your iconic, one-of-a-kind sense of style to work representing rue21.  Your love of pop culture and fashion combined with your creativity and energetic personality make the perfect combo to be an amazing leader.  Have fun at work while letting your inner trend savant shine by providing customers with a top-notch shopping experience and always making our customer feel like a total VIP

 

Day in the Life

Run the sales floor like you’re the host of the party creating an energetic, fun, positive environment for customers to shop and your team to work and thrive in.  Be adaptable, flexible, and willing to jump in at any part of the customer’s journey to ensure they’re having a seamless experience. 

Drive and own business results by ensuring GIFT service is being delivered to all customers.  Make all business decisions by linking them to how they impact your loyal customers.  Communicate results to your team and coach in the moment through celebrating and giving recognition.

Pride yourself in creating an environment where your team feels comfortable expressing their authentic selves.  Recruiting, interviewing, hiring, and training your diverse team is the first step to becoming the store where everyone wants to work, and all customers want to shop.

Empower your team to make decisions so they develop into the leaders of tomorrow.  Encourage, inspire, and provide feedback while they learn to be experts in their roles.  Build a strong bench of future leaders through recognition and accountability to help shape the up-and-coming talent in your business.

View your store through the eyes of the customer.  Identify merchandising and replenishment opportunities while protecting a store consistent with the brand.  Ensure the implementation of new floorsets, window displays, and promo setups are scheduled, planned, and executed flawlessly.

Always think ahead by making sure you have plans in place to achieve sales goals while meeting the customer’s expectation.  Writing an effective schedule, allocating payroll appropriately, and providing clear guidance is just the beginning of setting up your team for success.  Utilize reporting as you plan for future business and adjust when necessary.

Follow all policy and procedures to maintain a safe shopping experience for our customer and a work environment that is safe and open for all. 

Maintain salesfloor awareness to prevent product loss.  Lead by example with a high level of integrity. 

Practice teamwork by being ready and willing to help other members of the team when they need a hand.

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