In Room Dining Server

Found in: Resume Library US A2 - 2 weeks ago

Savannah Georgia, United States Hotel Bardo Savannah Full time
Compensation Type:
Hourly

Highgate Hotels:
LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.

 

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location:

 

 

Hotel Bardo Savannah

 

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

 

Overview:
We are seeking an Room Service Server at Hotel Bardo Savannah, our recently opened luxury urban resort at the heat of Forsyth Park. This individual will be an essential part of our guests' dining experience, delivering exceptional service, and ensuring their satisfaction with every meal served in the comfort of their room

Responsibilities:
Take and process guest orders accurately and efficiently, ensuring adherence to menu offerings and special requests.

Deliver orders promptly and courteously, maintaining proper presentation and temperature of food and beverages.

Set up and arrange in-room dining trays and tables with attention to detail and aesthetic appeal.

Provide knowledgeable recommendations about menu items, including specials, wine pairings, and dietary accommodations.

Anticipate guests' needs and proactively address any concerns or preferences to enhance their dining experience.

Coordinate with culinary team to ensure timely preparation and delivery of orders.

Handle payment transactions accurately, including processing room charges and collecting cash or credit card payments.

Maintain cleanliness and organization in the in-room dining and guest areas, including tray retrieval and setup of condiments and utensils.

Adhere to food safety and sanitation guidelines to ensure the highest standards of hygiene and cleanliness.

Collaborate with other resort departments, such as housekeeping and front desk, to coordinate guest requests and preferences seamlessly.

Qualifications:
Hard-working team player with a positive attitude and strong attention to detail

Passionate about hospitality, food & beverage and possess a desire to learn

ability to multitask, and make decisions in a fast-paced environment

Excellent communication skills

Excellent presentation and grooming standards

Wine and ServSafe certifications are a plus

Ability to endure abundant physical movement in various work areas

 

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