Assistant Outlets Manager

2 weeks ago

Frisco Texas, United States Omni Hotels & Resorts Full time
Overview:

The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.

 

The brand new, multi-use campus in development with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire development is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

 

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the new Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

 

The brand new, upscale Omni Frisco Hotel embodies true Texas charm and sophistication.

Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

 

Job Description:
The Assistant Outlets Manager will ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities:
 

Supervision of Pool, In Room Dining, Banquets and the Lobby Bar and Coffee Bar during operation.

Assist in overall supervision of the department as outlined in manager's job description.

Check staff punctuality and document call off and tardiness.

Complete environmental checklist for dining room.

Spot check liquor pars.

Order daily supplies, utilize birchstreet

Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts

Train and ensure that service personnel follow designated service scenarios

Train, coach and counsel and effectively communicate with all staff

Assist in F&B Outlets as necessary

To monitor and critique the quality and consistency of the food product.

Bring innovation and creative ideas and be able to plan ahead

Maintain cleanliness and health code standards  

Handle guest comments and complaints and ensure guest satisfaction.

 Completed required MOS audits

Stay on the floor during peak hours, communicate with guests and receive feedback.  Monitor associate performance and assist as needed as well as guests experience.

Examine food preparation and beverage presentation to ensure quality standards are met.

Administrative responsibilities: such as payroll, scheduling, ordering, daily recaps, etc.

Monitor food waste.

Assist in completing inventory process and ordering necessary items

Monitor labor and payroll costs.

Check bar controls, shot glass use, red lining, bottles totally empty.

Must be familiar with and adhere to all liquor liability laws:

Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Banquets, Room Service and Bar). Proper scheduling according to business demands, etc.

Assist manager in:

Scheduling

Forecast weekly

Forecast monthly

Completing weekly payroll

Participate in interviewing new employees.

Prepare maintenance requests and follow-up.

Complete other assigned duties.

Cost control

Monitor food and liquor requisitions

Qualifications:
Ideal candidate must have at least 1 year of experience as an F&B Supervisor in a 4 diamond hotel, high school diploma or equivalent required,

Bachelors degree preferred. 

Individual must be able to work in fast pace environment and multitask.

Proven effective leader and ability to delegate.

Able to train, develop and lead a team to success.

Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports.

Must possess excellent written and verbal communication skills as well as organizational skills. 

Flexible schedule to include weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

 

 

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