Prozessmanager Order Fulfillment
4 weeks ago
Die Unternehmen der Bruker Corporation sind weltweit führende Hersteller analytischer Mess-Systeme für die Life Sciences. Seit mehr als 60 Jahren hat Bruker eine einzige Idee verfolgt: Für jede Aufgabe in der Analytik die beste technologische Lösung zu liefern. Heute arbeiten auf der ganzen Welt mehr als 8500 Mitarbeiter an über 90 Standorten auf allen Kontinenten an dieser Herausforderung.
Aufgaben/Verantwortlichkeiten:
Als Prozessmanager Order Fulfillment sind Sie verantwortlich für die effiziente und reibungslose Abwicklung von Bestellungen vom Zeitpunkt des Auftragseingangs bis zur erfolgreichen Lieferung an den Kunden. Ihre Hauptaufgabe besteht darin, kontinuierlich Prozessverbesserungen zu identifizieren, zu entwickeln und umzusetzen, um die Effizienz, Genauigkeit und Geschwindigkeit des Order Fulfillment zu maximieren. Sie werden eng mit verschiedenen Abteilungen wie Vertrieb, Lagerhaltung, Logistik und Order Fulfillment zusammenarbeiten, um diese Ziele zu erreichen.
Analyse des gesamten Bestellabwicklungsprozesses, um potenzielle Engpässe, Ineffizienzen und Fehlerquellen zu identifizieren.
Entwicklung und Implementierung von Prozessoptimierungen, um die Durchlaufzeit zu verkürzen, Kosten zu senken und die Kundenzufriedenheit zu verbessern.
Einführung von Automatisierungstechnologien und digitalen Lösungen, um manuelle Aufgaben zu reduzieren und die Prozessgenauigkeit zu erhöhen.
Überwachung und Bewertung von KPIs wie Durchlaufzeit, Bestandsniveaus und Fehlerquoten, um die Auswirkungen der Prozessänderungen zu messen und zu bewerten.
Enge Zusammenarbeit mit dem IT-Team, um sicherzustellen, dass alle Systeme und Softwaretools optimal eingesetzt werden, um den Bestellabwicklungsprozess zu unterstützen.
Kontinuierliche Überwachung der Markttrends und Best Practices im Order Fulfillment, um sicherzustellen, dass unser Unternehmen stets auf dem neuesten Stand ist und Wettbewerbsvorteile realisieren kann.
Qualifikationen:
Abgeschlossenes Studium in Betriebswirtschaftslehre, Logistik, Ingenieurwesen oder einem verwandten Bereich. Eine äquivalente Berufserfahrung wird ebenfalls berücksichtigt.
Nachgewiesene Erfahrung in der Prozessoptimierung und -management, idealerweise im Bereich Order Fulfillment oder Supply Chain Management.
Starke analytische Fähigkeiten und die Fähigkeit, komplexe Probleme zu identifizieren und pragmatische Lösungen zu entwickeln.
Erfahrung in der Nutzung von Datenanalysen und Lean-Management-Methoden zur Identifizierung von Verbesserungspotenzialen.
Ausgeprägte zwischenmenschliche und kommunikative Fähigkeiten, um effektiv mit verschiedenen Teams und Interessengruppen zusammenzuarbeiten.
Erfahrung in der Einführung von Automatisierungstechnologien und digitalen Lösungen zur Prozessoptimierung.
Starke Kundenorientierung und das Bestreben, eine hervorragende Servicequalität zu gewährleisten.
Wenn Sie daran interessiert sind, Prozesse zu optimieren, um das Kundenerlebnis zu verbessern und betriebliche Effizienzen zu steigern, dann könnte diese Position für Sie geeignet sein. Wir freuen uns auf Ihre Bewerbung und darauf, von Ihren Erfahrungen und Ideen zu hören, wie wir unseren Bestellabwicklungsprozess weiter verbessern können.
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