Senior Director, Corporate Transformation

3 weeks ago


Charlotte North Carolina, United States Brightspeed Full time
Job Description

We are currently looking for a seasoned Senior Director, Corporate Transformation to join our growing team. In this role, you will report directly to the Chief Transformation Officer, and you will be responsible for leading and overseeing the governance and rapid response teams supporting Brightspeed’s transformation initiatives aligned to 4 pillars: BUILD, EXPAND, SAVE and TRANSITION. You will assist cross-functional improvement teams for the "most relevant value drivers" facing the company. The areas of transformation include but are not limited to sales force enablement, operational transformation (six sigma quality and on-time delivery), back-office transformation (Finance, HR, Marketing, IT), and game changing technology adoption. You will play a major role in achieving these initiatives as a single source of truth on measurement of program status and choreograph governance to keep programs on-track and by accelerating value creation from existing initiatives via strategic problem-solving to remove roadblocks/establish enablers and define incremental initiatives to bridge value gap.

As a Senior Director, Corporate Transformation, your duties and responsibilities will include:

Monitor and report on the progress of all transformation initiatives, including key metrics, risks, and issues, and proactively involve relevant transformation support teams, cross-functional and executive leaders, with focus on in-year and multi-year objectives

Help establish a company-wide project management office, with an emphasis on accountability and support rather than traditional PMO tracking

Focus on outputs by choosing the right KPIs to drive value for the business, holding owners accountable for achieving them, and offering support and corrective action when they miss them

Focus on inputs and ensure rigorous thinking about workplans and timelines to be reasonably aggressive in transformation timelines

Co-own initiatives with line leaders to drive through the change leadership process which includes structuring of ambiguous problems, identifying root causes, designing mitigation plans, organizing teams to execute, enabling change leadership throughout the organization, and advancing initiatives to get results

Build and manage a high-performing transformation team to support design, orchestration, & activation of the transformation strategy

Develop transformation best practices, consistency in initiative structure, tooling, and governance, conducive to speed and agility, across all transformation initiatives

Promote strategic alignment, feedback, and continuous improvement

Ensure team and stakeholder accountability against transformation charter to ensure transformations are scoped and delivered end-to-end, have the right level of transparency to the right stakeholders, and designed to optimize pace balanced with effective adoption

Partner with executive sponsors and business leaders to identify and prioritize opportunities to improve the organization's approach in alignment with company priorities

Ensure effective communication and collaboration across all stakeholders, including executive leadership, functional teams, and external partners.

Seek and take council from senior leaders and subject matter experts to analyze complex problems, assess options and develop recommended action

Provide guidance and support to team members on financial and business-related matters to foster a culture of business acumen



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