Program Manager Lead

1 month ago

Sarasota Florida, United States Gallagher Full time
About Us:
Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

 

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview:
Our team is growing and looking for a Program Manager Lead.  In this role, you will collaborate with key infrastructure stakeholders and business partners in defining project scope, interpreting requirements and priorities and for the modernization and transformation of these systems.  The projects you’ll lead will be a mix of Infrastructure and Applications related.  Ideally you’re highly skilled in communicating with technical teams, business stakeholders and C-Suite Executives and have a well-rounded understanding of the various components of an enterprise IT environment. 

Responsibilities:
Drive project management decisions, governance, and long-term vision.

Analyze divisional business requirements and translate these into technical deliverables organized as Executive Milestones (In/Out of Scope).

Develop expert 'As Is' knowledge of platform systems and help define 'To Be' system solutions and flows. (e.g. Must understand before Planning)

Understand infrastructure requirements and deployment of solutions for OnPrem and Cloud Computing service models (IaaS, PaaS, SaaS).

Analyze data to identify key insights and apply them to the business; quantitative and qualitative analysis.

Present both strategic and tactical vision to the team and management for both big-picture planning and day-to-day management of project goal.

Align and unify all stakeholders to a shared vision and a common focus including senior leadership.

Analyze and communicate technology recommendations to business stakeholders

Create & maintain Project Plans and schedules.

Ensure coordination of teams to drive timely completion of deliverables of large projects.

Manage project budgets and financials, including resource allocations supporting a project’s schedule.

Provide a concise and summarized project status (One Pager: RAG, RAID, KPI, Assessment, Next Steps,...)

Define and provide KPI’s and metrics for projects assigned.

Interact closely with stakeholders and vendors, as well as providing communications to Executive Management.

Operationally troubleshoot complex issues.  

Proactively ensure compliance (processes, standards, methodology) with expected quality.

Responsible for project related organizational change management including communications, training and adoption.

General understanding of infrastructure requirements to deploy solutions for Storage, Middleware, DB, Voice specifics (call/contact centers), and Network (routers, switches, firewalls, load balancing, WAF). 

Definition, implementation and adoption of processes. 

Qualifications:
Required:

Typically requires a University Degree and minimum 7 years of prior relevant experience, or equivalent experience.

Preferred:

Program/portfolio mgmt

Project mgmt

Communication and stakeholder mgmt

Change planning, implementation, and mgmt

Capacity mgmt and prioritization

Vendor Mgmt

Business/insurance acumen

SCRUM, Agile, or similar PM methodology

#LI-TG2

Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one

Life and accident insurance

401(K) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)

Flexible work hours (availability varies by office and job function)

Training programs

Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing

Charitable matching gift program

And more...

We value inclusion and diversity

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 

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