Technical Support Specialist III
2 weeks ago
TSS III (Technology Support Specialist Level 3)
Hours: 8 hours/day; 5 days/week; all year round General Purpose of Job:
To inspire and prepare each and every student with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning through level three technical services that support accessible, equitable and user-friendly systems with training that supports all users to effectively and efficiently achieve the district mission.
Description:
This position provides level III support of districtwide software and hardware tools that enable the department to provide a high level of satisfaction to customers using District technology. This position will also provide oversight of district wide technology standards and processes related to help desk services and asset management.
Essential Duties & Responsibilities:
Design and implement new and current systems to maximize the benefits to the district.
Establish procedures for most effective use of these tools.
Achieve, maintain, and provide “expert-level” technical support for an application(s) or software/hardware solution(s).
Provide work direction, training, instruction, and support to tech support staff.
Discover, analyze and resolve district-wide technology problems and prevent future recurrence.
Collaborate with vendors to analyze options and provide the best possible solution or upgrade of system software or hardware, and manage the deployment project for these solutions.
Ensure that maximum benefits are being provided by technology solutions.
Assist supervisor with managing large projects.
Provide information and tools to enable appropriate personnel to manage the hardware inventory.
Collaborate with Technology Integration in assessing needs; coordinating and providing training on District hardware and software.
Perform other tasks assigned by the Technology Coordinator of Districtwide Systems
Required Qualifications:
Minimum of Associate’s Degree or a two-year college or technical school certification or degree; OR five years of experience in technical support of software and hardware.
Minimum of five years of experience as a technical support person in a computer environment, including hands-on hardware and software troubleshooting
Preferred Qualifications:
Post-secondary degree in computer-related field. A+ certification. Microsoft certification. Apple certification.
Experience with help desk software
Experience with asset management
Experience with K-12 technology
Proficiency in a language other than English (Spanish, Somali, Hmong, Vietnamese)
Skills, Knowledge, Abilities:
Strong customer service orientation - dedication to customer needs; understanding the customer's sense of urgency.
High level of comfort and skill in the use of a variety of software packages as well as the hardware on which they operate.
Demonstrate initiative and ability to work with minimal supervision.
Ability to communicate effectively in both oral and written form.
Excellent organizational skills in prioritizing and documenting needs.
Ability to work under pressure.
Flexibility, resilience, and tolerance for ambiguity.
Ability to collaborate effectively
Job Type: Full-Time, year round
Bargaining Unit: HourlyTechnical (url removed)
Salary Range: Per Contract, Classification V
Osseo Area Schools offers:
Meaningful and impactful work
Opportunities to grow professionally
A variety of benefits
Mentorship programs for teachers and educational support professionals
Summer opportunities
and more
Equal Employment Opportunity Statement:
Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer.
Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the District’s Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy.
Veteran’s Preference: If you are an eligible veteran, please submit a legible copy of your DD214 with your application.
Accommodation: If you have a disability that requires an accommodation during the selection process, please email Human Resources at (url removed) or call (phone number removed).
Background Check Upon Conditional Offer:
Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required. Criminal convictions are reviewed on a case-by-case basis.
-
Engineer - Manufacturing Engineer III
3 weeks ago
Osseo, United States Veterans Sourcing Group LLC Full timeJob Title: Manufacturing Engineer III Location: Maple Grove MN Duration : 9 Months Job Description: Leads initiatives for the daily support of products, processes, materials, and equipment in order to achieve production goals (i.e., quality, delivery, cost, productivity, and safety). Key Responsibilities: Works cooperatively with R&D, Process Development,...
-
Software Engineer III
3 days ago
Osseo, United States ProAg Full timeDescription Position at ProAg Grow with Us This position is in our Maple Grove, MN or West Des Moines, IA offices. ProAg has an exciting opportunity for a Software Engineer III to join our We are looking for individuals who want to embrace the advantages of technology and dedicate importance to ensure our software packages are the easiest and most efficient...
-
Minneapolis, Minnesota, United States AECOM Full timeJob Description We are accepting resumes for various technical specialist positions to perform the tasks listed above in the Project Overview. Technical Specialists may include: Architect, Civil Engineer, Coastal Engineer, Electrical Engineer, Environmental Engineer, Geologist, Health Scientist, Hydraulic Engineer, Hydrologist, Industrial Hygienist,...
-
Staff Development Assessment Specialist
1 week ago
Osseo, Minnesota, United States Jobs for Humanity Full timeJob Description Job Summary: To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning. Develop, deliver, and assess differentiated job-embedded professional development for individuals, grade levels, departments, buildings, and district;...
-
Teacher - Library Media Specialist
1 week ago
Osseo, Minnesota, United States Jobs for Humanity Full timeJob Description Job Summary: To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning. Plan, supervise, coordinate, and implement the media program in the building; implement a results-oriented information literacy curriculum,...
-
ESP - Information Technology
2 weeks ago
Osseo, Minnesota, United States Jobs for Humanity Full timeJob Description Job summary: To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning through level one technical services that support accessible, equitable and user-friendly systems with training that supports all users to...
-
Staff Development Assessment Specialist
1 week ago
Osseo, Minnesota, United States Jobs for Humanity Full timeJob Description Job Summary: To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning. Develop, deliver, and assess differentiated job-embedded professional development for individuals, grade levels, departments, buildings, and district;...
-
Osseo, Minnesota, United States Jobs for Humanity Full timeJob Description Job Summary: Provide secretarial/clerical support to the Enrollment Center. Responsibilities and tasks include: Meet and greet customers. Answer and return phone calls. Verify and process paperwork for the enrollment of students. Request records from previous school. Enter enrollment information in Access and Synergy. ...
-
Assistant Property Manager III
3 weeks ago
Minneapolis, Minnesota, United States Ebenezer Full timeOverview: We are looking for an Assistant Property Manager III to join our team! This position supports the Property Manager with the administrative and programmatic operations of the property to meet member needs and expectations. This position is responsible for providing office and technology management and supervision, communications, and accounting...
-
Counselor (279Online 9-12)(.6 FTE)
1 week ago
Osseo, Minnesota, United States Jobs for Humanity Full timeJob Description Job Summary: To inspire and prepare each and every scholar with the confidence, courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning. Design and deliver data-driven school counseling services aligned with the district mission and ASCA standards to support scholar success; implement...
-
Community Support Housing Specialist
5 days ago
Saint Paul, Minnesota, United States Accord Full timeAccord is seeking a Community Support Housing Specialist to support individuals with mental health or developmental disabilities in the community to help them reach their personal goals and find stable housing resources. If you want to make a difference in the lives of people with disabilities, check us out! Look what we offer: $1500 New Hire Bonus AND...
-
Community Support Housing Specialist
2 days ago
Saint Paul, Minnesota, United States Accord Full timeAccord is seeking a Community Support Housing Specialist to support individuals with mental health or developmental disabilities in the community to help them reach their personal goals and find stable housing resources. If you want to make a difference in the lives of people with disabilities, check us out! Look what we offer: $1500 New Hire Bonus AND...
-
Pharmacy Technician III
2 weeks ago
Saint Paul, Minnesota, United States Fairview Health Services Full timeOverview: Are you an experienced pharmacy technician with an active registration on the MN Board of Pharmacy? We at MHealth Fairview are looking for you to join our amazing team located in Minneapolis! This benefits eligible position is a 1.0FTE (80 hours/2 weeks) on the day shift! Under the direction of the Pharmacist, the Pharmacy Technician III is...
-
BIM Coordinator
2 weeks ago
Bloomington, Minnesota, United States ESPO Corporation Full timeBIM Coordinator / VDC Coordinator / Digital Delivery Specialist Location: Bloomington, MN Job type and Duration: Contract to Hire Candidate MUST be a US Citizen. Our client, a global Architecture and Design Firm, is hiring a Digital Delivery Specialist to join their team in Bloomington, MN. Office located in Minneapolis. Looking for a BIM / VDC...
-
RN-Maternal Fetal Medicine
4 days ago
Burnsville, Minnesota, United States Fairview Health Services Full timeOverview: Are you looking to make an impact on the physical, emotional and cultural needs of patients and their families? Join our team as an RN in the Maternal Fetal Medicine Clinic at Fairview Ridges in Burnsville! Our Maternal-Fetal Medicine Centers provide innovative, comprehensive and interdisciplinary care for women! As the only Maternal-Fetal...
-
RN Maternal Fetal Medicine
1 week ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverview: Are you looking to make an impact on the physical, emotional and cultural needs of patients and their families? Join our team as an RN in the Maternal Fetal Medicine Clinic at the University of Minnesota Medical Center, West Bank! Our Maternal-Fetal Medicine Centers provide innovative, comprehensive and interdisciplinary care for women! As...
-
Locum Physician
5 hours ago
Minnesota, United States Medicus Healthcare Solutions Full timeA medical center in western Minnesota has an opening for an Emergency Medicine Physician to assist their team. About the Opening: Schedule: 24-hour shifts, specific dates Level III trauma 20 patients per day, 6600 patients per year APP support EMR: MediTech Must be board-certified or board-eligible Paid travel & expenses If you are interested and would...
-
Mental Health Specialist 1
3 weeks ago
Andover, Minnesota, United States Dungarvin Full timeJob Description The Mental Health Specialist I (MHS I) is responsible to work cooperatively with the supervisor, residential program coordinator and other staff in developing, implementing, and evaluating individual care, positive behavioral support needs, and programming. This individual should follow up directly with the supervisor on any program or...
-
Saint Paul, Minnesota, United States Fairview Health Services Full timeOverview: On M Health Fairview's Home Medical Equipment (FHME) team, we strive to help each patient reach optimal independence, health, and comfort. Do you enjoy supporting patients, solving problems, and connecting with resources in a friendly environment? The DME Customer Support Specialist (CSS) provides excellent customer service in a fast-paced and...
-
Health Information System Specialist
3 weeks ago
Minneapolis, Minnesota, United States PrairieCare Full timeAbout Us: We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do...