Patient Services Rep III

3 weeks ago


Springfield Missouri, United States Mercy Full time
Overview:
We’re a Little Different

 

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

 

*This is a Remote Position*

Overview:

 

Position performs to process accounts according to the state they are in the Self Pay accounts receivable.The tasks include working with patients accounts to determine resolution to obtain payment.The role is flexible with all the tasks in the department with responsibility to be a mentor and perform education sessions with peers.The incumbent will be asked to continuously develop their skills in the department to serve where the volume of processing is needed and take on projects. It is the role of this position to learn the workflows, policies and procedures to ensure accurate processing, timeliness, and excellent communications in aiding peers, patients, and other departments.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

Experience: 2 years prior Revenue Cycle Experience preferred, or meets position specific responsibility and duties

Education: High School Degree or equivalent

Certifications: N/A

Other: Intermediate to advanced Microsoft Word and Excel. Expanded Epic knowledge with basic report writing. Ability to collect and analyze data. Excellent communication, customer service and problem solving skills required

 

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period

 

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

 



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