Supv, Patient Financial Services

3 weeks ago

Downers Grove Illinois, United States Duly Health and Care Full time
Overview:
Location: Hybrid after 90 days-WFH/Downers Grove(min 3 days in office per week) 

Hours: Monday-Friday 8:00am-5:00pm. Hybrid after 90 days. 

Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.

Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning.  We invite you to join us, fulfill your purpose and make your mark

Holistic benefits designed to help our team members flourish in all aspects of their lives, including: 

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

$5,250 Tuition Reimbursement per year. 

40 hours paid volunteer time off. 

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact

12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

401(k) Match

Profit-sharing program 

 Are you ready to challenge the expected to deliver the extraordinary?

The Patient Financial Services Supervisor will be responsible for overseeing all tasks assigned to the revenue cycle department staff. The Patient Financial Services Supervisor responsibilities include identifying patient reimbursement issues, ensuring that claims, denials, and appeals are efficiently processed and resolving billing-related issues. You should also be able to assist and understand coding diagnosis and procedures correctly. To be successful in this role you should be able to manage both staff, patient complaints, and process workflows

Responsibilities:
The Journeys and Adventures that Await

MAJOR RESPONSIBILITIES

Supervising the revenue cycle team in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.

Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.

Overseeing the hiring and training of staff.

Planning and structuring the department workflow and staffing.

Correctly coding diagnoses and procedures.

Providing guidance to team members and addressing performance issues if any arise

Developing and implementing training programs for new hires to ensure that they are fully prepared for their jobs.

Conducting regular meetings with clients to ensure satisfaction with service standards.

Analyzing data to identify trends in customer needs or behavior patterns that may require changes to business processes.

Developing and implementing new processes or procedures to improve efficiency or quality of service.

Coordinating with other departments such as marketing, sales, or human resources to ensure that customers receive appropriate attention.

Performs other duties as necessary.

 

Qualifications:
The Experiences You Bring

 

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Level of Education: 3 years or more of experience in Financial services and RCM space with experience including Registration, Eligibility & Benefit Estimation Healthcare field for large multi-specialty group practice. 

 

Years of Experience: 3+ years

 

Describe Type of Experience

Strong understanding of healthcare processes, especially patient registration, eligibility, benefit estimation and compliance requirements.

Strong analytical and problem-solving abilities.

Exceptional communication and interpersonal skills.

Proficiency in healthcare IT systems and software.

Desirable Experience:

Experience with electronic health records (EHR) systems-preferably Epic

 

  • Supv Coding Services

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 7am-5pm Location: Remote; Travel as needed.    Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to...

  • Sr. Financial Analyst

    3 days ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Location: Downers Grove   Senior Financial Analysts ensure that Duly Health and Care makes informed data driven decisions. Your work and recommendations, whether it's monthly and annual reporting, modeling business scenarios or developing and tracking performance metrics, will be used by our leadership team to make strategic company decisions....

  • Financial Analyst

    1 week ago

    Downers Grove, United States Emcor Inc Full time

    About Us:EMCOR Mechanical Services ("EMS") is a division of EMCOR Group, Inc., a fortune 500 company.EMS is a national full-service commercial HVAC provider with a network of 26 operating companies deploying over 3,900 professional technicians to execute systems maintenance, repairs, equipment retrofits, construction services, automation, and energy...

  • Financial Services Professional

    3 weeks ago

    Downers Grove, United States New York Life Full time

    New York Life - At New York Life Insurance Company, we’re dedicated to prudent financial management and impeccable service.We’re looking for leadership-oriented individuals to join our Fast Track Management Program. In this program, you’ll have the opportunity to accelerate your path to management, and advance within 12 months. Our financial...

  • Patient Navigation Coordinator

    1 week ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Patient Navigation Coordinator: Full-Time, 40 hours per week. Monday-Friday; Hours will vary. Must be willing to travel on-site to Downers Grove, as needed.   The Patient Navigation Coordinator is the key link to patients. This individual will coordinate with home paramedic teams in tracking visit requests, working closely with process...

  • Financial Analyst Associate

    3 weeks ago

    Downers Grove, Illinois, United States Advocate Aurora Health Full time

    Department:10218 Advocate Aurora Health Corporate - Financial Planning: IL PSA Central ChicagolandStatus:Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:M-F 8am - 5pm; Hybrid position (3 days office; 2 days remote)Major Responsibilities:Generates and audits monthly financial and statistical reports, variance analysis...

  • Associate Analyst- Floorplan Audits

    7 days ago

    Downers Grove, United States Ally Financial Full time

    **General information**: - Career area Administration- Work Location(s) 3333 Finley Road, IL- Remote? No- Ref # 17374- Posted Date Friday, April 12, 2024- Working time Full time**Ally and Your Career**: - Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our...

  • Dealer Credit Admin

    7 days ago

    Downers Grove, United States Ally Financial, Inc. Full time

    Ally and Your Career Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are Credit, Dealer, Customer Service, Financial, Support, Program, Retail, Banking

  • Financial Assessor Patient Accounting

    2 weeks ago

    Warrenville, Illinois, United States Northwestern Memorial Healthcare Full time

    Job Description The Financial Assessor Patient Accounting reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Consistently meet the current...

  • Finance Analyst, Patient Services

    4 weeks ago

    Mettawa, Illinois, United States AbbVie Full time

    Job Description The Finance Analyst, Patient Services, partners closely with the Patient Services organization to establish financial strategies to ensure the success of the US Commercial business.  The role supports all financial planning and analysis activities with respect to Actuals, Plan, Update, Long Range Plan, Monthly Forecast, and ad-hoc analysis...

  • Mgr, Coding Services

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 7am-5pm Location: Remote   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and...

  • Guest Service Agent

    3 weeks ago

    Downers Grove, Illinois, United States Best Western Downers Grove Full time

    Job Title: Night Auditor & Guest Service AgentStatus: Non-ExemptJob SummaryPosition is a combination of overnight shifts for Night Audit and swing shifts for Guest Service Agent. The Night Auditor responsibilities include audits, balances, and reports on the various areas of the hotel (e.g., rooms, front desk, group reservations, etc.) to provide accurate...

  • Vendor Mgr, Authorization Mgt

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 8am-5pm Location: Downers Grove, IL (Hybrid)   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to...

  • Vendor Mgr, Registration

    3 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Hours: Monday through Friday, 8am-5pm Location: Remote   Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand what matters most to you. We recruit and...

  • Guest Service Agent

    7 days ago

    Downers Grove, United States Best Western Downers Grove Full time

    **Perks**: Vacation, Sick, Holiday, Medical, Dental, Vision and 401k **Job Title: Night Auditor & Guest Service Agent** **Status: Non-Exempt** **Job Summary**: Position is a combination of overnight shifts for Night Audit and swing shifts for Guest Service Agent. The Night Auditor responsibilities include audits, balances, and reports on the various areas...

  • RN, Phone Triage

    2 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Location: Downers Grove  Hours: Monday - Thursday 8:30am - 5:00pm. Friday 8:00am - 4:00pm    Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work. Duly Health and Care works to understand...

  • Vendor Trainer-QA Analyst, Registration

    2 weeks ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.   Duly Health and...

  • Vendor QA Analyst, Authorization

    1 week ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.   Duly Health and...

  • Phlebotomist I- Outpatient

    1 day ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Location: Downers Grove. Travel Required.  Hours: Full-Time. 40 hours per week. Monday- Friday; Must be willing to work variable 8 hour shifts in between the hours of 7:00am-6pm. Every Other Saturday Required- 7:00am-1:00pm.   Holistic benefits designed to help our team members flourish in all aspects of their lives,...

  • Surgical Nurse Navigator

    3 days ago

    Downers Grove, Illinois, United States Duly Health and Care Full time

    Overview: Value-Based Care (VBC) Surgical Nurse Navigator   Location: Hybrid, with 2 days/week on-site in Downers Grove, IL    Are you a compassionate and skilled Registered Nurse (RN) with a passion for orthopedic care? Join Duly's mission to provide the highest quality of patient-centered care as a Value-Based Care (VBC) Surgical Nurse Navigator. In...