Treatment Plan Coordinator @ Towncare Dental

3 weeks ago

Bonita Springs Florida, United States Dental Care Alliance Full time
Overview:
We are an established dental practice looking to hire a full time Treatment Coordinator to join our team. Bilingual (English/Spanish) preferred Our office provides a pleasant work environment that is focused on excellent customer service and quality patient care. Competitive pay and excellent benefits including health insurance, 401k, 401k employer match, & paid time off. Candidate must have prior dental office experience. Knowledge of dental insurance (PPO's) and billing codes is expected. Candidate must be reliable, organized, willing to learn and a team player. Work days are Mon-Fri 8:00-5:00. 

Responsibilities:
Responsibilities: 

 

• Conduct interview to understand the patient’s oral health history, concerns, and objectives 
• Explain the treatment plan, address patient concerns and answer any questions 
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment 
• Build trust, and understand the patient’s objectives 
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. 
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity. 
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. 
• Bill dental insurance, post payments, and claim estimations as required. 
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment. 
• Track patient accounts receivable and outstanding balances to ensure timely payment. 
• Assist in Practice’s collections protocol for all outstanding balances. 
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. 
• Perform general office duties and other duties as required 

Qualifications:
Experience working in a dental office as a Treatment Plan Coordinator, preferred. Will consider someone who works in a dental office in another position.

Experience working with various dental insurance plans

Strong verbal and written communication skills

Bilingual (English/Spanish) preferred

#LI-CN1

 

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