Front Office Medical Assistant

3 weeks ago

Tampa Florida, United States Concentra Full time
Overview:
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

 

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities:
Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing

Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing

Perform rapid screening tests (influenza, strep, mono, glucose, etc.)

Assist providers during examination and treatment

Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed

Prepare and assist clinician with procedure set up and injury care

Apply bandages, dressings and splints as ordered by the treating clinician

Dispense medications and DME as ordered by the treating clinician in accordance with state regulations

Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center

Maintain supplies, clean rooms and equipment, and stock exam rooms

Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures

Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected

In partnership with center leadership, assist with patient flow and volume

Keep patients informed of expected wait times during all aspects of the center visit

Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping

Ensure accuracy in documentation

Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed

Follow HIPAA guidelines and safety rules

Attend center staff meetings or huddles as required

Assist in maintaining a neat, clean, and orderly appearance throughout the facility

Complete any applicable training including but not limited to clinical competency training that occurs monthly

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:
Education Level: Vocational/Technical/Business School

Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations

 

Job-Related Experience

Customarily has at least six months or more of medical assistant experience

Knowledge of medical procedures and medical terminology

Working knowledge of occupational medicine requirements (state specific) preferred

 

Job-Related Skills/Competencies

 

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Able to communicate both verbally and in writing in a clear, and professional manner

Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues

Must participate in initial and ongoing training as required

Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection

Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Bilingual preferred- prefer candidates who are conversationally fluent and can read and write in both English and Spanish

Additional Data:
401(k) Retirement Plan with Employer Match

Medical, Vision, Prescription, Telehealth, & Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days Offered

Colleague Referral Bonus Program

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans

  • Front Office Assistant

    3 weeks ago

    Sarasota, Florida, United States Private Office Full time

    Overview: Our private dental office is searching for a Front Office Assistant to join our dedicated team of dental professionals in Sarasota, FL. We strive to give our patients an outstanding experience from start to finish, and our Front Office Assistant will have the opportunity to make this a reality for each guest. If you exude positivity, work well in a...

  • Front Office Medical Assistant

    1 month ago

    Tampa, United States Florida Medical Clinic Full time

    Job DescriptionJob DescriptionOur Vision is to be the best choice for healthcare in our communityJob Title: Front Office/Medical AssistantDepartment: PsychiatryReports to: Office SupervisorJob Summary: Manages the front office processes and assists provider in the department with clinical functions. This full-time position is for a Medical Assistant within...

  • Front Office Medical Assistant

    3 weeks ago

    Tampa, United States Florida Medical Clinic Full time

    Job DescriptionJob DescriptionOur Vision is to be the best choice for healthcare in our communityOur Urology department is seeking a full-time Front Office Medical Assistant for our Tampa office. This role is responsible for assisting providers and manages clinical functions in the department. Ability to work in both Tampa and Wesley ChapelWHAT DOES FMC HAVE...

  • Front Office Medical Assistant

    4 weeks ago

    Tampa, United States Florida Medical Clinic Full time

    Job DescriptionJob DescriptionOur Vision is to be the best choice for healthcare in our communityJob Title: Front Office / MA Department: Cardiology - Candidate must understand insurance, ie HMO, PPO and have experience with authorization, verification and can handle high volume, fast paced practice. We have three locations where we all travel as a team....

  • Front Office Medical Assistant

    3 weeks ago

    Tampa, Florida, United States Concentra Career Choice Full time

    Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...

  • Medical Assistant/ Front Office Coordinator Talent Search

    5 days ago

    Tampa, United States MyCare Medical Group Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:  MyCare Medical is a Primary Care Group that specializes in caring for older adults and seniors. Our focus is to ensure that our patients receive all-encompassing care at the highest quality and lowest costs so that they can live healthier and happier lives.  We now have over 35 locations across Central &...

  • Medical Assistant/ Front Office Coordinator Talent Search

    5 days ago

    Tampa, United States MyCare Medical Group Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:  MyCare Medical is a Primary Care Group that specializes in caring for older adults and seniors. Our focus is to ensure that our patients receive all-encompassing care at the highest quality and lowest costs so that they can live healthier and happier lives.  We now have over 35 locations across Central &...

  • Medical Office Clerk

    4 weeks ago

    Tampa, United States Doctors Office Full time

    Job DescriptionJob DescriptionURGENTLY HIRING! Medical Office in TAMPA,FL is in need of a multi-skilled employee.We are hiring on behalf of a medical office located in Tampa, FL. This position requires experience in both front and back office duties such as check-in/check-out, collecting insurance information, scheduling, answering phones, and other office...

  • Front Office Coordinator/Referral Coordinator

    2 weeks ago

    Tampa, United States MyCare Medical Group Full time

    Job Summary MyCare Medical Group is looking for someone who is interested in being part of a dynamic team that focuses on excellent service to others while handling clerical, environmental, and organizational tasks. The Front Office/Referral Coordinator will play a crucial role in ensuring a seamless experience for patients and visitors. This position...

  • Office Assistant Manager and Front Desk Staff

    2 weeks ago

    Tampa, United States Momentum Medical Management Llc Full time

    Momentum Medical is looking for someone with Management / Administrative skills to manage the day to day operations of the Tampa office, including handling all duties of the front desk. Spanish is a requirement for this position.

  • Office Assistant Manager and Front Desk Staff

    4 weeks ago

    Tampa, United States Momentum Medical Management Llc Full time

    Job DescriptionJob DescriptionMomentum Medical is looking for someone with Management / Administrative skills to manage the day to day operations of the Tampa office, including handling all duties of the front desk. Spanish is a requirement for this position.

  • Office Assistant Manager and Front Desk Staff

    1 month ago

    Tampa, United States Momentum Medical Management Llc Full time

    Job DescriptionJob DescriptionMomentum Medical is looking for someone with Management / Administrative skills to manage the day to day operations of the Tampa office, including handling all duties of the front desk. Spanish is a requirement for this position.

  • Front Office Coordinator/Referral Coordinator

    1 week ago

    Tampa, United States MyCare Medical Group Full time

    Job Summary MyCare Medical Group is looking for someone who is interested in being part of a dynamic team that focuses on excellent service to others while handling clerical, environmental, and organizational tasks.  The Front Office/Referral Coordinator will play a crucial role in ensuring a seamless experience for patients and visitors. This position...

  • Medical Assistant and Front Office

    4 weeks ago

    Tampa, United States Bay Area Advance Gastroenterology Care Full time

    **Benefits/Perks** - Flexible Scheduling - Competitive Compensation - Careers Advancement **Job Summary** **Responsibilities** - Follow all clinic procedures in the accurate maintenance of patient records - Triage the patients - Ensure all patient paperwork is completed and submitted in an accurate and timely manner - File patient medical records and...

  • Medical Front desk

    4 weeks ago

    Tampa, United States Pediatric Gastroenterology & Nutrition of Tampa Bay Full time

    Job DescriptionJob DescriptionFast pace medical office looking for reliable person for chart prep/front desk. Duties are but not limited to scheduling patients, Check in and check out patients, gather lab, procedure reports, for upcoming appointments, referrals, Willing to travel to satellite office at least once or twice a week. Bi-lingual is preferred...

  • Medical Assistant and Front Office

    1 month ago

    Tampa, United States Bay Area Advance Gastroenterology Care Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementJob SummaryWe are seeking a Medical Assistant to join our team. In this role, you will collect patient information, call in the medications, process patient admissions, and be responsible for the general organization and maintenance of patient records....

  • Front Office Agent

    4 days ago

    Tampa, United States Hyatt Full time

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.   Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual...

  • Medical Office Specialist

    4 weeks ago

    Tampa, Florida, United States Concentra Career Choice Full time

    Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...

  • Medical Office Specialist

    4 weeks ago

    Tampa, Florida, United States Concentra Full time

    Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...

  • Front Office Supervisor

    2 weeks ago

    Orlando, Florida, United States Westgate Resorts Full time

    Job Description As a front office supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. As the Front Office Supervisor, you will:  Direct the Front Office team members as required, ensuring seamless coordination and service delivery. Stepping in as the Manager on...