Room Service Server

Found in: Resume Library US A2 - 2 weeks ago

Charlottesville Virginia, United States Omni Hotels & Resorts Full time
Location:
Charlottesville Hotel

 

 

The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in the heart of downtown at the base of the downtown pedestrian mall. Our location offers a wide variety of local restaurants, pubs, entertainment venues, or even just to take a scenic walk and enjoy the culture of Charlottesville. There are numerous local historic sites that have played a unique role in American history which include: Monticello, the University of Virginia, Ash Lawn-Highland, Historic Court Square and Michie Tavern. Our Blue Ridge Parkway offers unmatched views and our very own downtown mall features daily entertainment at the four theaters which offer live music, movies and theatrical performances.

Although we have a beautiful property and location, our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Job Description:
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities:
Complete knowledge of service time, menu and specials

Prepare, deliver and serve orders using Moments of Service

Inquire if additional service is needed

Responsible for each check

Pick up trays and tables

Responsible for set-up, delivery and presentation of amenities

Must consult with supervisor on any food pick up difficulty

Attend all designated staff meetings and training sessions

Complete any tasks and side duties assigned by manager

Responsible for maintenance and cleanliness of room service areas

Aid guests in locating other areas of the hotel (walk them to the destination if possible)

Adhere to cash handling standards

Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications:
Must have previous food and beverage experience in fine dining or hotel

Previous hospitaltiy experienced highly preferred

Room Service experience is preferred

Must be able to work a flexible schedule including weekends and holidays

Ability to pass TIPS certifications is required

Must have strong communication skills

Must have ability to utilize current Micros system

End of Job Description:
#IND123

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