Field CTO

Job Description

The role of the Field CTO is to create effective relationships between customers and the company as a whole. The Field CTO needs to act as a trusted advisor to all stakeholders whilst acting as an advocate for our customers within Mirantis and helping our product and engineering teams effectively communicate their approach and understand the customer needs. This role requires an individual that can bring a dynamic and structured approach to dealing with a broad range of topics and situations on a daily basis. Clarity of communication and ability to work independently are essential traits. 

The Field CTO will report into the CTO as part of the CTO’s Office.

Key traits for this role include:

Ability to deal with uncertainty 

Experience in matrix management and establishing influence

Structured approach and the ability to communicate well in a clear and concise way

Ability to create calm communication where there are fundamental differences of opinions  

Main Responsibilities

Be a product evangelist with customers, prospects, analysts, partners, and internal teams

Become a trusted advisor with customer and prospects 

Provide technical input and guidance to the product and engineering teams based on customer needs 

Deliver the company vision and strategy to customers and stakeholders

Participate in the ongoing development of the company vision and strategy

Be an active participant in the execution of go-to-market and launch activities.

Support the Sales and Customer Success teams with training and time in field learning with customers.

Support and advise the sales teams in structuring and promoting product offerings

 

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