Principal Database Administrator
2 weeks ago
Position Summary:
The Principal Database Administrator (PDA) is responsible for providing technical planning, design, implementation of initiatives as well as oversight of existing database instances and applications integration. This includes but is not limited to overseeing the development and organization of the databases, assessment and implementation of new integrations, and providing the GIS Team and PhillyStat360 with a long-term perspective on the relationship of database technology to the business needs facing the City.
This role is challenged to work with architecture, application development and operations to help achieve a state-of-the-art environment and data warehouse that meets current and future business objectives. In addition, this position is responsible for working closely with the Chief Counsel/Director and their First Deputy to support implementation of processes and systems to maximize employee and City-wide performance on quality-of-life issues in an environment that promotes positive morale, equity, diversity and inclusion.
Essential Functions:
Trains, mentors and develops subordinate technical support and applications staff to better utilize on-line processing databases environment.
Identifies and provides and designs tools to assist in the management of the database and transaction processing environment.
Works to provide a working model of our transaction processing environment for capacity assessment and planning.
Acts as primary liaison between employees to implement Office initiatives, policies, practices, and procedures as well as trouble shooting issues as they arise.
Develops a methodology for the ongoing assessment of database performance and the identification of problem areas.
Develops a security scheme for the database environment, as well as assisting in disaster recovery if necessary.
Provides leadership during the development and enhancement of production applications including working with applications, technical support and operations during the design, development and implementation of applications.
Work with the transaction processing area to develop both the physical and the logical database administration functions and assists in the development of our processing database and computing environments.
Work with OIT to build the logical database area and provide technical guidance during all phases of the development process.
Works with vendors in evaluating and implementing new technologies.
During the capital project implementation process, the position is expected to: own, track and resolve database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems that ensure the most efficient and effective capital project solutions.
Establish and maintain communication with technology customers to keep them updated with status of their capital project related requests
Initiate changes on developing the capital projects production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
Own the technical engagement (design and build) and ultimate success around specific implementation projects.
Provide subject matter expertise for the conversion and migration efforts from beginning to end.
Provide end-to-end root cause analysis and assistance for issues related to databases.
Gain a deep application-level knowledge of the systems assigned as well as contributing to their overall design.
Work closely with other internal teams to build security, reliability, and scalability into the database · architecture.
Provide sizing and recommended configurations for new database requests.
Participation on project teams.
Develop and improve operational procedures and maintain documentation.
Monitor availability and performance of all databases and related applications assigned.
Close Helpdesk tickets for incidents and requests.
Administer vendor support and maintenance contracts where appropriate.
Provide level 3 systems troubleshooting & problem resolution for internal and external customers.
Work some non-standard work hours and participate in off-hours call rotation.
Other duties as assigned.
Required Competencies, Knowledge, Skills, and Abilities:
Knowledge:
Database Security
Relational Database Management System (RDBMS)
SQL Server tools (Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMVs, system stored procedures)
Windows server, security delegation, SPNs, storage components
IT security risks
Backups, restores, recovery models, database shrink operations, DBCC commands, Clustering, Database mirroring, Replication
Indexes, index management, integrity checks, configuration, patching
Statistics, index storage, creation, and management
Logical and physical database design and metadata
3rd party DBA tools and applications (e.g., redgate, idera, SCOM, Erwin)
Scripting languages like Powershell, VBScript, WSH
DB reporting and query tools and practices
Skills:
Ability to analyze customer needs, document, and design technical solutions
Technical documentation skills
SQL Development – ability to write and troubleshoot SQL Code and design (stored procs, functions, tables, views, triggers, indexes, constraints)
Documentation skills for processes and procedures (creating KBs, runbooks, topology, etc.)
Building highly-available and fault-tolerant enterprise database solutions
Strong troubleshooting skills
Strong written and verbal communication skills
Organizational and project management skills
Abilities:
Ability to present ideas in user-friendly language
Self-motivated and directed, with keen attention to detail
Able to prioritize and execute tasks in a high-pressure environment
SQL Database Operational support to tech users Sharp technical, analytical, and problem-solving abilities
Expert technical knowledge of Database structures and designs
Experience working in a technical advisory design and deployment role
Experience with physical and virtual server, storage, and networking
Demonstrated technical leadership and team-building abilities
Accountability and ownership of systems/processes
Strong customer service, communications, and professional demeanor
Organized; able to manage multiple deadlines
Positive, resourceful, creative, and detail-oriented
Ability to work independently, a self-starter, able to prioritize appropriately
Reliability, honesty, and integrity
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