Patient Concierge

Overview:
YOU

Are committed to providing exceptional customer service, excel in a dynamic and fast paced environment, and is seeking a hands-on role with a variety of responsibilities. You thrive on making people smile and knowing that you helped make their day a little brighter. If you are someone who loves to help people, gets excited to take on new challenges, and is seeking a role with incredible growth opportunity apply today and see how We Make Sexy Teeth

 

MINT

We look different because we are different.  Our mission is to make people enjoy coming to the dentist.  We are obsessed with patient satisfaction and our thousands of 5-star ratings prove that. MINT dentistry is seeking a highly skilled and outgoing Receptionist / Treatment Coordinator to join our growing team. The Receptionist / Treatment Coordinator will be the first impression for our patients and play a vital role within our dedicated team.

Responsibilities:
Maintain a full schedule of patients daily

Administrative duties including checking patients in and out and coordinating payments

Coordinate financial agreements for the patient's portion of dental treatment costs

Assists with uniforms, and ad hoc reporting, as directed

Tracks all required clinical licenses and certifications to ensure compliance

Prepares and maintains new-employee files and documents 

Assists with incident reporting and ensures proper documentation and adherence to protocol

Support clinical staff as needed

Qualifications:
High-school diploma or equivalent

Experience in customer facing role in office setting

Ability to multitask and work well under deadlines

Bilingual (Spanish) highly preferred but not required

1 year or more customer service experience

  What makes you stand out? 

Dental office experience

1 year or more sales experience preferred

Ability to connect with people and a passion to help others 

 

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