Phlebotomist (casual, paid training)
2 weeks ago
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
This is a casual opportunity for individuals actively enrolled in a certificate program or pursuing an undergraduate degree.
Position Summary:
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives.
Responsibilities:
Understands and performs to all applicable regulatory and compliance requirements.
Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.
Treats donors with customer service excellence, presenting a positive image.
Recognizes when the customer is distressed and responds appropriately with tact.
Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
Prepares collection site and performs set up, including technology systems (may include quality control).
Performs donor screening (collects donor histories) and mini-physical.
Performs phlebotomy.
Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
Recruits and converts donors for automation.
May prepare and pack units for transport.
Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.
Rebooks donors for future donation appointments.
With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
Transports or carpools staff; may include equipment and supplies.
Travels to other local collection sites, as determined by business need.
Requires evening, weekend and vacation work hours.
Creates a safe environment for donors and staff members.
Operates and performs routine maintenance on equipment including troubleshooting.
Maintains product integrity and ensures proper identification of all donors.
Completes department records and maintains organization, as needed.
May participate in validation of new processes or new equipment.
Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.
Other duties, as assigned.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Complies with all policies and standards
Qualifications:
Education
High School Diploma or GED required
Active enrollment in a certificate program or pursuing an undergraduate degree
Experience
1-3 years relevant people facing experience preferred
Knowledge, Skills and Abilities
Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Must have basic mathematical aptitude. required
Ability to apply judgment to written or oral instructions. required
Ability to organize work to provide productive work flow. required
Flexibility to work independently and with a team. required
Has strong attention to detail. required
Must have good communication skills, including the ability to provide feedback to peers. required
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required
Tools and Technology
Personal Computer (desktop, laptop, tablet). required
General office equipment (computer, printer, fax, copy machine). required
Vehicle navigation system. required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required
Phlebotomy collection equipment including: • Blood mixer • Trima required
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