Collision Estimator Trainee

3 weeks ago

Fort Worth Texas, United States AutoNation Collision Center Fort Worth Full time
Overview:
Position Overview

The Collision Estimator Trainee handles collision service needs in AutoNation Dealerships without a collision repair facility. The Trainee writes courtesy estimates, coordinates repair needs for dealership associates, and updates appropriate customers, staff with repair status of vehicles.

 

Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Managers and other store Associates, just to name a few. 

 

What are the day-to-day responsibilities?

Writes professional estimate on light damaged vehicles

Actively asks for the sale on all estimates

Understands basic parameters of insurance programs e.g., DRP and non-DRP

Obtain all signatures, work authorizations and powers of attorney

Communicates with each customer on the process of the vehicle repair in a timely and effective manner, as outlined in AutoNation's Customer Repair 10 Step Process

Review all final bills, supplements and vehicles prior to customer contact for delivery

Review the completed vehicle to check quality and thoroughness

Maintains work area in an orderly and clean manner

Takes care to protect customer's vehicles during repair process

Works with other associates on daily planning and release meetings

Tracks production schedule for his or her vehicle's and communicates those targets with customers and other associates

Uses the highest standard in professionalism when dealing with customers, insurance representatives, vendors and associates

Maintains continual industry education to keep abreast of changes in repair requirements and product knowledge

Responsible for collection of Accounts Receivable on all insurance, wholesale account closed and commission paid

 

What are the requirements for this job?

High School diploma or equivalent

Ability to comprehend and read instructions

Basic knowledge of vehicle repairs practices

Valid in-state driver's license

Ability to interpret work scope from vehicle estimates or work orders

Ability to operate an automobile

 

Work Location

5000 Bryant Irvin Rd
Ft Worth, TX 76132

 

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