District Dispatcher

4 weeks ago


West Sacramento California, United States Jobs for Humanity Full time
Job Description

Does this position interest you? You should apply – even if you don’t match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply – even if you don’t match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

The Dispatcher serves as the primary liaison between customers, technicians, and local market teams to schedule, route, and track work orders. The Dispatcher supports all district retail locations.

What you will do
1. Teamwork: • Promote a positive work environment that encourages innovation and problem-solving to support District/Store Partners. • Collaborate with cross-functional teams, including Store Manager, Assistant Manager and District Manager to deliver business goals.
2. Routing/Same day: • Build and plan routes matching Technician and Repair Specialist skill level with the appropriate quantity of jobs and difficulty level. • Execute on delivering the most efficient Route planning to maximize technician productivity. • Execute on same day routes (day of routing) needs, including responding to Technician and Repair Specialist call offs, customer cancelations, SLAs, same day add-ons, wrong/damaged/missing parts, and ETA calls. Manage "day of" weather impact, including confirming cover, moving in-shop, rescheduling orders, etc. • Track progress of mobile Technician and Repair Specialist job status and follow-up using MDM and TechPulse. • Maintain familiarity with geography of district (i.e. location of streets, subdivisions, businesses, etc.) and provide accurate directions for Technicians and Repair Specialists when needed. • Ensure proper information is on routing manifest and work orders before Technicians and Repair Specialists leave the facility.
3. Strategic Planning: • Collaborate with Workforce & Capacity Managers and Capacity Leads to provide recommendations and insights to support District/Store Capacity.
Performs other duties as assigned
Complies with all policies and standards

Education Qualifications

High School GED or equivalent Required

Experience Qualifications

1-3 years customer service and Dispatch experience Preferred

Skills and Abilities
Regular and reliable attendance
• Physical requirements include, but not limited to, the following: Ability to work at a physical retail location within the region o Ability to maintain a professional appearance, adhering to company dress code policies

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Base Pay Range Min - Max (in $USD):

$20.52 - $30.30--

Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at (url removed)/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

--


  • District Dispatcher

    2 weeks ago


    West Sacramento, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company....

  • District Manager

    4 weeks ago


    Sacramento, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    **About PTI Where the RIGHT way is the SAFE way:** Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to...


  • Sacramento, United States Sacramento Regional Transit District Full time

    AN ELIGIBILITY LIST WILL BE CREATED FROM THIS RECRUITMENT TO BE USED IN FILLING FUTURE VACANCIES Responsible for the direct day-to-day communications and interactions with Operators and clients. Tracks and reports sign-in and sign-out times, assures Dispatcher, Dispatch, Service, Operator


  • California City, United States Vets Hired Full time

    About the job Public Safety Dispatcher - Continuous MINIMUM REQUIREMENTS Education, Training and Experience: Graduation from high school or GED equivalent. Two years of responsible clerical or law enforcement-related experience requiring public contact. Time served as a District Intern counts towards the years of experience. At least one year of operational...

  • Dispatcher

    3 weeks ago


    West Palm Beach, United States Illinois Tool Works Full time

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they...


  • Sacramento, California, United States Sacramento Municipal Utility District Full time

    PurposeTo reliably procure, schedule, manage, and hedge SMUD wholesale energy requirements to serve our customer/owners. In this context wholesale energy includes; power, gas, hydro, power transmission, gas storage, financial hedging, carbon and ancillary services. This will include optimizing resources by dispatching generation plants, scheduling water...


  • Sacramento, United States Sacramento Municipal Utility District Full time

    Purpose To reliably procure, schedule, manage, and hedge SMUD wholesale energy requirements to serve our customer/owners. In this context wholesale energy includes; power, gas, hydro, power transmission, gas storage, financial hedging, carbon and ancillary services. This will include optimizing resources by dispatching generation plants, scheduling water...

  • Service Coordinator

    13 hours ago


    Sacramento, United States Gulfstream SP Full time

    Job Title: Service Coordinator Location: Sacramento, CA Overview: In our Sacramento, CA location, we are looking for a Service Coordinator to join our team. This role is crucial for the seamless operation of our service office, focusing on customer service, service fulfillment coordination, and various administrative tasks. The Service Coordinator will...

  • Operations Manager

    2 weeks ago


    West Bend, United States GO Riteway Full time

    GO Riteway’s Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We will accomplish this by focusing on Safety, Integrity, and Teamwork.  POSITION OVERVIEW TITLE: Operations Manager  REPORTS TO: Vice President of Operations EMPLOYEE: Full...


  • Sacramento, United States Randstad Digital Americas Full time

    Overview:The Operations Improvement Manager position plays an essential role in enhancing productivity and profitability. This job requires overseeing the implementation, execution, and management of operational processes to improve efficiency. The ideal candidate for this role should possess excellent change management skills and work collaboratively with...


  • Sacramento, United States Randstad Digital Americas Full time

    Overview:The Operations Improvement Manager position plays an essential role in enhancing productivity and profitability. This job requires overseeing the implementation, execution, and management of operational processes to improve efficiency. The ideal candidate for this role should possess excellent change management skills and work collaboratively with...


  • Sacramento, United States Randstad Digital Americas Full time

    Overview:The Operations Improvement Manager position plays an essential role in enhancing productivity and profitability. This job requires overseeing the implementation, execution, and management of operational processes to improve efficiency. The ideal candidate for this role should possess excellent change management skills and work collaboratively with...


  • Sacramento, United States Randstad Digital Americas Full time

    Overview: The Operations Improvement Manager position plays an essential role in enhancing productivity and profitability. This job requires overseeing the implementation, execution, and management of operational processes to improve efficiency. The ideal candidate for this role should possess excellent change management skills and work collaboratively with...

  • Police Officer

    2 weeks ago


    San Francisco, California, United States City and County of San Francisco Full time

    Job Description Here’s a Golden Opportunity, Become a San Francisco Police Officer! San Francisco Police Officers perform a wide variety of essential duties to promote safety with respect. This is much more than a job; it is an opportunity to build a career of which you can be proud. Essential Duties According to Civil Service Commission Rule 109, the...


  • Sacramento, United States Pacific Coast Building Products Full time

    RESPONSIBILITIES : include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Main Activity is calling on and assisting customer base and develop new business opportunities by visiting Box Stores and Independent Dealer Locations, and addressing...

  • Front Desk Agent

    2 weeks ago


    Key West, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    7 days ago


    Key West, United States Remington Full time

    Job DescriptionWhat you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front Office computer or...