Bodily Injury Claims Representative

Found in: Resume Library US A2 - 1 week ago


Bedford New Hampshire, United States Concord Group Insurance Full time
This Branch Claims Representative handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Work is performed under general supervision.

Responsibilities

Investigate assigned claims, confirm coverage, and verify damages

Take loss reports directly from insured and/or claimants and/or their representatives

Initiate initial claims handling

Recommend and maintain appropriate claim file reserves

Evaluate, negotiate and settle claims

Other related duties as assigned by supervisor

Requirements

Associate’s or bachelor’s degree preferred

3 to 5 years of experience adjusting third-party liability claims; more experience preferred

Experience handling litigated and/or multi-party claims that may involve risk transfer preferred

Ability to analyze coverage and prepare coverage position letters

Ability to meet continuing education requirements for licensing purposes

Commercial lines experience a plus

Excellent understanding and skill level of claim handling and customer service

Understanding of policy contracts, insurance laws, regulation, the legal environment, and procedures

Possess excellent oral and written communication skills via in person, on the phone, or electronically

Excellent interpersonal, negotiation, and organizational skills

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and vacation pay. Invest in your future with our competitive 401(k) plan with company match

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.


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