Cloud Capacity Product Owner

3 weeks ago


Austin Texas, United States ServiceNow Full time
Job Description

As the Cloud Capacity Product Owner, you will be responsible for managing work intake, evangelizing product/project requirements, coordination of team-driven initiatives, and key metrics/SLAs for Cloud Capacity Engineering. This candidate will be able to represent capacity engineering with external product teams.  As a key partner to our architecture and engineering teams, you will develop and maintain strong partnerships with stakeholders, technical leaders, and business owners to deliver on strategic organizational initiatives. 

What you get to do in this role:   

Coordinate and deliver annual capacity budget. 

Understand costing and full end-to-end life-cycle of capacity at scale. 

Coordinate inter-team functions in the execution of provisioning and sanitization of global capacity. 

Coordinate inter-team capacity requirements and growth expectations. 

Work with internal and external customer owners to understand growth requirements. 

Build messaging to deliver capacity driven data to the C-Level. 

Stakeholder in the Cloud Business Continuity Plan 

Ensure and maintain capacity driven business rules. 

Act as a central point of contact to share and gather requirements with partner teams 

Facilitate meetings and deliver crisp status updates to all stakeholders 

Develop business readiness plans including training and support documentation and artifacts 

Manage external dependencies and logistics 



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