Citizen’s Planning Institute Program Specialist

2 weeks ago

Philadelphia Pennsylvania, United States City of Philadelphia Full time
Job Description

Position Summary:

The duties of the new Program Specialist will be focused on community engagement strategies and implementation during the comprehensive plan update project and beyond. The PCPC is charter-mandated to maintain an updated comprehensive plan, and the public launch of the update is scheduled to begin in 2025. Moving forward, this plan, which includes a citywide planning phase and Districts (18) planning phase, will exist as a more dynamic process than with the previous plan- Phila2035. The agency is seeking to sustain ongoing community-based relationships generated through the update project. The Program Specialist will act as the project manager and liaison for all engagement activities.

The Program Specialist will also coordinate capacity-building activities with our community partner network, a major element of the Engagement Framework for the project. The “community partner” scope of work has been identified by a resident-driven Steering Committee that PCPC has been working with for over two years and fleshed out in detail by two different consultant teams. The Program Specialist will expand the capacity of PCPC to do community-based work.

The city’s new Equitable Engagement Toolkit will be leveraged to help design and implement specific tactics with the community partners. The goals and metrics for this scope of work are aligned with the city’s priorities for inclusive engagement, particularly in underrecognized communities.

The position will report to the Program Manager of the Citizens Planning Institute. The agency also has (6) staff Community Initiative Support Specialists, who will also assist the Program Specialist with the community engagement scope of work.

Essential Functions:

Pre-launch Phase of the Comprehensive Plan Update:

Leading the build-out of the “community partners” engagement infrastructure; including developing criteria for selection and MOU for partners’ scope of work;

Leading outreach strategy and activities to recruit partners and liaisons in geographic and non- geographic “priority audiences”, as identified in the Engagement Framework;

Administering the partner application and review process;

Developing options for resources and support to community partners;

Developing materials to be used by community partners- in outreach and engagement activities;

Identifying partners for general engagement with broader audiences, such as city-wide, traditional audiences, and youth.

Leading the strategy development of the mix of in-person and digital engagement options for each of the (4) phases of the citywide plan, in order to bridge the digital divide.

During Citywide Comprehensive Plan Update:

Will work with the Department’s Communications Team to manage communications with community partners, verifying completed work, approving payments, etc.

Leading analysis of engagement feedback and data collection, which will inform the plan, and provide a transparent process;

Coordinating logistics for limited meetings led by PCPC;

Coordinating the efforts of Community Initiative Support Specialists in supporting the community partners and liaisons, along with staff of CPI.

Post citywide plan, during District Planning, and beyond:

Maintaining relationships with community partners and connectors;

Managing extended MOUs with outreach and engagement partners;

Updating continuing input from the public on the website engagement hub;

Leading the monitoring of goals and metrics for engagement.

Other Duties as Assigned

Competencies, Knowledge, Skills and Abilities:

Ability to establish and maintain effective working relationships with associates, civic, community and business groups and the public

Familiarity with diversity, equity, and inclusion principles. Must be able to discuss race, class, gender, and other issues of power and identity with ease and comfort. 

Community organizing and advocacy skills 

Project management experience, able to prioritize and manage multiple tasks 

Creative problem-solving

Work independently, be flexible and self-directed § Excellent written communication skills such as the ability to communicate complex points concisely and clearly; ability to create thorough and engaging reports and resources; ability to respond fully, clearly, and reliably to email 

Excellent oral communication skills (ability to speak confidently and clearly with external partners about our work, ability to communicate respectfully and directly, ability to navigate tense or challenging interpersonal dynamics in a way that aims for resolution 

Comfort with Microsoft Office Suite and Adobe Acrobat

Basic understanding of urban issues and/or city planning principles

Attention to detail, complemented by the ability to see the big picture

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