Saltgrass Server

Overview:
A Server’s primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.   

Responsibilities:
Greet guests and welcome them in a friendly manner 

Take drink orders and follow policy regarding service of alcohol 

Communicate specials or promotions and make recommendations based on guests' preferences and dietary restrictions 

Answer questions regarding the menu, including allergies or special requests 

Servers must know the menu and be able to explain menu items, ingredients, and preparation methods to guests 

Take accurate food and beverage orders from guests and enter them into the POS system 

Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together 

Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame 

Check on guests during their meals to ensure satisfaction and address requests/concerns 

Refill drinks and clear plates as needed during guest’s dining experience 

Provide attentive and personalized service, anticipating guests' needs 

Handle guest complaints or concerns professionally and bring issues to management 

Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service 

Present checks to guests and handle payment transactions accurately and quickly 

As a tipped employee you will be subject to federal (Federal Labor Standards Act – “FLSA”) and state laws relating to tip regulations.  This includes your compliance with properly reporting tips, contributing to a tip pool (where allowed by law), and following company’s policies regarding tasks performed while in a tipped position   

Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements 

 

Qualifications:
One year of restaurant or customer service is preferred 

Excellent communication and interpersonal skills 

Positive attitude, enjoyment of hospitality industry 

Ability to work in a fast-paced environment while maintaining composure 

Strong multitasking and time management abilities 

Attention to detail, ensuring accurate order-taking and payment processing 

Knowledge of food and beverage menus, including dietary restrictions and allergies 

Basic math skills for handling payments and calculating tips 

Flexibility to work in shifts, including evenings, weekends, and holidays 

Physical stamina to stand, walk, and carry trays for extended periods 

What we offer you: 

Multiple benefit plans to suit your needs 

Paid Time Off 

401K 

Opportunities for advancement 

Positive and respectful work environment where diversity is valued 

Generous employee discounts on dining, retail, amusements, and hotels 

Community volunteer opportunities 

 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

 

Posted Salary Range:
USD $11.40 - USD $11.40 /Hr.

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