Mortgage Operations Director
1 month ago
As the National Branch Director for Offerpad Home Loans (OPHL), you'll play a vital role in leadership, overseeing all operational aspects of mortgage activities. This position entails managing mortgage compliance, ensuring adherence to regulatory standards, and communicating a strategic vision for compliance to mitigate legal risks. Leading a team of mortgage processors and loan officers, you'll uphold quality standards and cultivate a culture of excellence.
Key Responsibilities:
Oversee nationwide operations for OPHL, ensuring compliance with company quality and turnaround time standards.
Market residential mortgage loan products to real estate agents, prospective homebuyers, and builder sales representatives.
Analyze reports to optimize employee workloads, making informed decisions on loan allocation adjustments to meet sales force needs and turnaround requirements.
Ensure compliance with state and federal mortgage lending regulations and company policies, including laws such as RESPA, ECOA, HMDA, FNMA, and FHLMC.
Provide directives to the loan processing team on file prioritization, maintaining or exceeding annual expectations for timeliness and quality.
Evaluate operational efficiency, making recommendations for improvements in personnel, facilities, products, pricing, policies, and processes.
Oversee quality control audits and compliance reports required by regulatory agencies and senior leadership.
Collaborate with leadership to strategize and plan training needs for loan processing teams.
Recruit, coach, and develop team members, managing their performance in alignment with Offerpad values.
Minimum Qualifications:
Bachelors degree in banking, finance, business administration, economics, or a related field.
Minimum of 10 years of experience in mortgage lending with at least 5 years in a leadership role.
Current NMLS MLO license.
In-depth knowledge of state and federal mortgage lending regulations.
Extensive experience with mortgage banking and brokerage.
Responsible Individual in multiple states.
Familiarity with Encompass LOS.
Familiarity with lending products including Conventional, FHA, VA, and Non-QM products.
Proven experience in managing high-performing teams.
Strong analytical and decision-making skills.
Excellent communication and interpersonal skills.
Trustworthiness and ethical behavior.
Preferred Qualifications:
MBA preferred
Previous real estate experience is advantageous.
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