Receptionist, Kenwood

Job Description:
Join a world-class academic healthcare system, UChicago Medicine Care Network, as a Receptionist at our UChicago Kenwood clinic. 

 

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.  

 

Essential Job Functions

Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel.

Schedule patient appointments and procedures according to established policies and procedures.

Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments.

Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.

Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.

Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor.

Required Qualifications

High school diploma or equivalent

Minimum of two years’ experience in a medical office or hospital setting

Familiarity with database entry and applications

Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment

Considerable skill in communicating verbally, in determining priorities and in organizing work

General working knowledge of PC

Preferred Qualifications

Associate or Bachelor’s degree

Computerized appointment scheduling experience

Position Details

Job Type/FTE: Full Time (1.0 FTE)

Shift: Day

CBA Code: Non-Union

In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the day shift, anywhere between 7:00 a.m.- 7:00 p.m. and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Kenwood location. The days of the week that you are scheduled will vary depending on the week, but we anticipate that you will be scheduled to work on weekends (Saturday) every other week.

 

Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

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