Pharmacy Training Specialist

4 weeks ago

Scottsdale Arizona, United States Mercalis Full time
Overview:
Mercalis is the leading integrated commercialization partner for life sciences companies. We deliver end-to-end commercial solutions that work together to provide patient support services, healthcare provider engagement, and payer intelligence and strategic consulting. Backed by proven industry expertise and results-driven technology. Mercalis helps navigate the complex life sciences marketplace to accelerate value, enhancing business results and patient lives.

 

Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success. We are a diversity-driven team with an inclusive approach to delivering patient-centric solutions that eliminate barriers for patients, increase access to medications, and help patients receive life-saving treatments. At Mercalis, we believe happy, healthy people are passionate and engaged—and bring that attitude to work. We see ourselves as innovators, creators, and leaders that solve problems with visionary solutions.

 

We are currently seeking qualified, highly motivated, and experienced individuals to join our team as a Training Specialist. 

 

The Pharmacy Training Specialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will also facilitate refresher and skills training classes to ensure current employees excel in their current jobs. Using principles of adult learning, the Training Specialist will develop instructional materials and deliver training programs for the pharmacy and patient access teams. The position will modify and update instructional materials in response to evaluations from learners and organizational changes.

Responsibilities:
Provide classroom training using supplied materials developed by certified instructional designers.

Assist with the development and maintenance of procedures manuals for all current and new programs.

Assist with the design of training materials for new programs/initiatives (e.g., classroom training documents and activities, Desk Drops).

Support training team in the development and/or maintenance of existing training materials.

Update the Confluence/Wiki to ensure it holds the most up-to-date information, is grammatically correct, and is user-friendly.

Facilitate new hire training and skills development classes.

Coordinate and deliver compliance training updates and skills refresher classes.

Track new hire and annual compliance training completion as needed.

Where applicable, provide follow-up for all new hire classes at 30 days and 60 days post-training to ensure that skills have transferred to the job.

Document areas of concern for all trainees and review results with Training and Development Manager.

Pursue on-going professional development in training delivery through attendance at webinars and meetings for training professionals.

Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies.

Develops teaching outlines and determines appropriate instructional methods to use in a variety of settings (e.g., group instruction, workshops, individual training, etc.).

Selects or develops appropriate teaching aids such as training handbooks, demonstrations and practices, multimedia visual aids, job aids, and computer tutorials.

Other duties as assigned

 

Qualifications:
Bachelor's degree preferred; GED/High School diploma with college courses in English or Education acceptable with 2+yr training experience

Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others.

Excellent communication skills, both verbal and written

Ability to work in a fast-paced, ever-changing environment

2+ year of pharmaceutical/healthcare industry experience preferred

2+ year of training experience 

Enthusiastic and high energy

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