Design (UI) Director - Health Industry
4 weeks ago
We are looking for a Design Director with a mastery of experience design and a passion to create exceptional digital products for some of the world’s Health brands. This person will lead multidisciplinary teams to deliver outcome-based results for our clients and strengthen our reputation as pioneers in the industry. You’re known for your ability to build connections between teams. You bring together diverse points of view to arrive at transformational solutions. In addition to your natural leadership qualities, you’re able to adapt when things change. You’re the type of person who can bring people together in the midst of ambiguity. He/She/They will define Health industry-specific offerings that ladder to the larger Experience Capability Group and Industry strategy. The Director will be a deep subject-matter expert in the Health industry and have the ability to drive its long-term growth continuously improving the quality delivery of work.
Your Impact
Craft clear narratives and goals
Accountable for overall Experience delivery and commercial value within industry portfolio of accounts: driving industry specific Experience thought leadership, strategic planning, pipeline growth, yield, collaboration across SPEED leadership, and Experience governance over estimation, team structure, execution, outcomes
Support and drive business development and growth across the industry’s business, demonstrating Experience as a differentiator
Lead large, complex initiatives in which you champion for the needs of the customer, within our Health industry group
Own multidisciplinary accounts and projects, and drive growth through new business pitches
Develop thought leadership materials within the Design and Retail space Nurture and grow client relationships to shape the strategies that deliver business value and increase customer engagement
Design and lead cross-disciplinary idea generation and client co-creation sessions, workshops and design sprints
Guide the direction for discovery, research and data synthesis to identify critical user insights and develop hypotheses to design effective experiences
Focus on the people development of team members
Sell the quality of both the team’s work and the work that clients should be doing
Possess deep understanding of design craft, tools and process
Guide systems design for impacting for user’s needs
Deliver high-quality work through managing others
Possess a holistic view of the work to generate realistic goals for their project teams to meet
Clarify and define success metrics for client and business impact
Design detailed solutions that address clear customer needs, business context, client vision, and project KPIs
Guide the creation and facilitation of workshops, structured brainstorms, or other collaboration exercises
Model the relationship for collaboration between Experience and Engineering capabilities
Identify, define and regularly pitch new opportunities to bring value to client engagements
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