Patient Services Representative, Medical Oncology
3 weeks ago
Be a part of a world-class academic health-care system at UChicago Medicine as a Patient Services Representative in our Medical Oncology Clinic in Hyde Park.
In this role, the Patient Services Representative schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and transfer processes. They provide excellent customer service, assists patients with financial and billing inquiries and perform collection functions.
Essential Job Functions:
Greets and registers patients upon arrival, collects patient demographics, referrals, guarantor, insurance and other billing information; interviews patients and other parties to obtain information
Performs pre and post-billing functions, responds to patient inquiries in-person and via written correspondence.
Verifies insurance coverage
Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution
Prepares various correspondence and reports, clinic consultation notes, referral letters and other departmental correspondence; maintains correspondence files
Answers incoming calls and assists with general clerical duties as needed within the department
Required Qualifications:
High School Diploma
Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
Ability to balance multiple priorities and effectively handle challenging situations
Excellent verbal communication skills
Basic office skills including 35 wpm typing and 4500 key stokes an hour
Ability to accurately and efficiently enter alpha numeric data on screen
Knowledge of basic medical terminology
Ability to use personal computers and select software applications including Epic
Successful completion of competencies related to the Cadence Scheduling system
Successful completion of competencies related to the Point of Service Collection policy
Preferred Qualifications:
Associate or Bachelor’s Degree preferred
Prior experience in a practice setting preferred including in depth knowledge of appropriate insurance protocols
Oncology Experience, Preferred
Position Details:
Job Type/FTE: Full Time (1.0 FTE)
Shift: M-F 9am - 6:00pm
Unit/Department: Medical Oncology
CBA Code: 743 Clerical
-
Medical Oncology Hospitalist
1 day ago
Chicago Ridge, IL, United States US Oncology, Inc. Full timeJoin Affiliated Oncologists as an APP - Hospitalist! This care may be in clinic or virtually, via telemedicine focusing specifically on our local hospitals. May serve as direct caregiver, health care consultant, patient educator, administrator, or researcher. Ensures compliance with OSHA and other regulatory standards and requirements. Supports and...
-
Genitourinary Medical Oncology
3 days ago
Chicago, United States Rush University Medical Center Full timeRush University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Genitourinary Medical Oncologist. The successful candidate will be board certified in medical oncology or hematology/oncology and has...
-
Medical Oncology Physician
1 week ago
Illinois, United States Duly Health and Care Full timeDuly Health and Care's Gynecologic Oncology Department is seeking a Full-time Board Certified/Board Eligible Gynecologic Oncologist to join our rapidly growing practice in Westmont/Lisle/New Lenox locations. Join a comprehensive team consisting of an experienced Gynecologic Oncology physician, Physician Assistant, Nurse Practitioner, Nurse and Medical...
-
Patient Service Representative
4 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 137394Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
1 day ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 138016Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
4 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 136627Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
1 month ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** (Medical Front Office Receptionist) at our Millennium Park / downtown Chicago dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking;...
-
Patient Service Representative
4 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** at our **Millennium Park** dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and...
-
Patient Service Representative I
2 weeks ago
Chicago, United States metalsdaily.com Full time**Patient Service Representative I** ** Chicago, IL 4 days ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Patient Service Representative I** at **Ann & Robert H. Lurie Children's Hospital of Chicago**. (Please refer to the General Summary section of the Job Description.) (Please refer to the Essential Job Functions section of...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
3 weeks ago
Chicago, United States Vitalskinderm Full timeAs a Patient Service Representative , at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
3 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob Description Job Description As a Patient Service Representative , at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
3 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob DescriptionJob DescriptionAs a Patient Service Representative, at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
1 day ago
Chicago, United States Chicago Family Health Center Full timeDescription: **Job Title: Patient Service Representative** **Location**:East Side/ CVCA **Schedule**:Monday - Friday 8:00am - 5:30pm, Weekend Rotation **Responsibilities**: - Greet patients and visitors in a professional and courteous manner - Register patients by verifying demographic and insurance information - Schedule appointments and maintain...
-
Patient Services Representative
7 days ago
Chicago, United States Webster Dental Management Full timeJob Type Full-timeDescriptionWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Phlebotomist Patient Services Representative
5 days ago
Chicago, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3 Months Job Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and...
-
Patient Services Representative
1 month ago
Chicago, United States The Center for Sleep Medicine Full timeFull-time Patient Services Representative needed for fast paced medical offices in **Chicago,** IL. This position requires strong written and verbal communication skills, excellent phone manners, a high degree of organization, good computer skills, and the ability to multi-task, prioritize, and work in a team environment. Tasks include front desk coverage,...
-
Oncology, Medical Oncologist
23 hours ago
Chicago, IL, United States Rush University Medical Center Full timeRadiation Oncologist - Clinical Faculty RUSH University Medical Center RUSH University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for RUSH Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of BE/BC Radiation Oncologist to be primarily based...
-
Patient Service Representative
3 weeks ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob Description Job Description Solve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, IL The Main Responsibilities of a person are: Enter patient demographic information Complete registration Verify insurance coverage Take incoming phone calls Answer patient...