IT Systems Manager
4 weeks ago
Monitoring the productivity and performance levels of IT employees and conducting performance reviews
Maintaining collaborative relationships with other department heads to determine their technology needs
Delegating repair and installation requests to the Junior System Administrator
Provide regular status updates to stakeholders including department heads and leadership team
Creating and monitoring long-term schedules to determine when to update company computer systems and cybersecurity measures
Researching new business technologies and IT software to strengthen the organization's computer systems
Creating surveys to gauge company employee IT needs and questions
Drafting informational documents to help company employees troubleshoot standard computer problems and navigate new programs
Assisting IT employees with complex installations or repairs
Implementing new software programs and computer technologies that support organizational goals and objectives
Mentor and coach new team members and junior level staff
Provide emergency or critical maintenance completed within approved time period
Recognize opportunities to improve process efficiencies and implement them in a cost-effective manner
Requirements
Leadership to drive the department and company in adopting new technologies in a cost-effective manner
Visionary and focus on long term goals with execution strength
Strong negotiation skills
Strong problem-solving skills
Strong interpersonal and written communication
Tasks delegation and collaboration with Junior System Administrator
Effective in communicating Present complex technical solutions to various levels of internal stakeholders (with and without technical background)
Project management spanning multiple offices/locations at the same time
Ability to manager Microsoft Windows Servers, Firewalls, and other network equipment
Strong understanding of Microsoft AD and other critical server roles in an enterprise
Experience with Microsoft Azure AD and migration from on-premises to cloud-based AD
Experience with Microsoft InTune and configuration of cellphones and workstations
Experience with large scale deployment of workstations (imaging)
Bachelor's or master's degree in an IT field
Tech certifications such as: CompTIA (A+, Net+, Sec+), Microsoft certified sys admin, ITIL
3-5 years professional experience
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