Unit Clerk-Outpatient Surgery-Lutheran

4 weeks ago

Des Moines Iowa, United States UnityPoint Health Full time
Overview:
Performs clerical work and receptionist duties for the Ambulatory Surgery department.  These tasks include, but are not limited to chart building, record-keeping, answering phone/taking messages, data entry, filing and placing supply orders.

 

Why UnityPoint Health? 

Commitment to our Team – For the third consecutive year, we're proud to be recognized as a  by Becker’s Healthcare for our commitment to our team members.

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

Benefits – Our competitive program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

Development – We believe equipping you with support and is an essential part of delivering a remarkable employment experience.

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

 

Visit to hear more from our team members about why UnityPoint Health is a great place to work. 

Responsibilities:
• Utilizes critical thinking and maintains responsibility for knowledge related to assigned area.
• Utilizes available technology to communicate with healthcare team members, physicians, physician office staff, patients, families and visitors.
• Performs receptionist duties including greeting patients and families using FOCUS values, and answering questions.
• Assembles patient charts and monitors DCR Tracker for H&Ps and test results and enters them in to EMR. Enters patient and procedure information on consent templates.
• Processes patient care information and maintains records, i.e. patient charges, daily records, patient care records, and department files.
• Accountable for relaying patient care information and incoming messages to appropriate personnel in a timely manner.
• Consistently delivers high quality work product in accordance with established policies and procedures.
• Demonstrates initiative to improve quality and patient experience by striving to exceed customer expectations.
• Balances team and individual responsibilities; is open and objective to other’s views; gives and welcomes feedback; contributes to positive team goals; and puts the success of the team above own interests.
• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

• Inventories, orders, stores and maintains office supplies.
• Delivers supplies and paperwork/records to appropriate areas.
• Runs errands to other departments as necessary
• Prepares patient areas before and after use.

Qualifications:
Education: High School graduate or equivalent.

Experience: Previous clerical experience. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience, previous Epic EMR experience, and knowledge of medical terminology.

 

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons.

 

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.

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