Sr. Product Manager, Visa Online Platform

1 month ago

Foster City California, United States Visa Full time
Job Description

The Sr. Product Manager, Visa Online Platform in the Client Services division will be a member of the platform team that is responsible for shaping the platform’s product strategies as well as the development and rollout of new Visa Online product capabilities. 

Visa Online is the go-to platform for clients to do business with Visa - it provides secure access to important Visa content and services for our clients and Visa employees around the world.

This position is based in Foster City campus and will report to Senior Director, Product & Operations, Visa Online. This individual will work as part of the team that leads the strategy, development, rollout, and ongoing management of Visa Online platform and all supported services.  They will work primarily with other Client Services teams, but they will also collaborate with legal, finance, IT, and other functional areas.

Our product managers are highly visible agile leaders, building bridges across Visa to ensure products are effectively developed, integrated, and deployed with quality and on time into our production systems.

A strong candidate will have a solid experience in product management, agile SDLC, cross-functional team leadership, as well as superb skills in communications, business analysis, problem-solving, coordination, process excellence, and change management. The ideal candidate ensures things get done with customer first mindset. The ideal candidate must have a 'make it happen humanely' attitude.

Key responsibilities include:

Work with VOL product, CIT, CS leadership to develop product roadmaps which align to business objectives stacked by priority and resource availability.

Work with business and technology subject matter experts to define scope, create estimates, develop budgets, and produce documentation needed for product development.

Provide timely and accurate status to relevant stakeholders, hold regular cross organizational management briefings.

Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal.

Proactively identify and mitigate risks and issues.

Identify and manage dependencies and impacts 

Facilitate development of solutions that automate the release cycle from code check-in to deployment.

Drive improvement in overall efficiency and reliability of agile product development.

Adopt agile processes with a constant improvement mindset.

Create new business frameworks for helping Visa to penetrate new client segments in countries across the globe by changing Visa Online capabilities.

Work on the data analysis to determine strategies for future changes and make detailed recommendations to management.

Propose pricing for Visa Online platform. Set up tracking for proposed pricing to understand its impacts.

Assist in providing support to Visa employees around the world who have questions about Visa acceptance rules and processes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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