Systems Engineering Manager
4 weeks ago
Your Career
As a Systems Engineer Manager, you lead, mentor, and coach a team of dedicated Systems Engineers. You raise the bar, providing the guidance and tools your team will need to continue to perform and excel within their positions. You’ll partner closely with your team to find opportunities for training, product development feedback, and changes to our sales approach. You enjoy developing highly skilled talent, committing your time to enable their success and accomplishments.
You’ll educate our partners and customers, providing thought-leadership in the constantly changing environment of cybersecurity. You’ll act as an example for your team on establishing relationships with customers, acting quickly to resolve concerns and show value in securing their space.
Your Impact
Establish and maintain executive technical relationships with assigned customers within Federal Civilian
Coach SEs on your team to engage with customer contacts on value driven relationships
Deliver highly technical, strategic content to external audiences to help educate and empower our clients, partners, and employees
Recruit and hire new Systems Engineers into the territory
Onboarding, training, and mentoring your new and established team members to maintain a high level of technical capability and independence
Influence sales process by partnering with clients and prospective customers to implement best practices within their digital environments
Support field SE team in complex evaluations, troubleshooting, and challenges found in customer environments
Assist with defining periodic SE training curriculum
Assist Channel team in ensuring Partner SE’s are trained and can support Palo Alto Networks evaluation installation
Foster channel partner relationships with their technical teams
Provide technical leadership in customer interactions to include sharing security trends and standard methodologies being employed by other customers to actively be part of the selling process—have a unique value with the customers in your district
Direct account engagement and customer relationships are a critical part of this role
Leverage client and SE feedback to provide meaningful details around our service and product offerings to the appropriate internal departments for improvements
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