Advisory Solution Consultant-Higher Education

3 weeks ago


Santa Clara California, United States ServiceNow Full time
Job Description

As a member of our Higher Education Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Support product sales as a technical and domain expert of a client-facing sales team

Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows



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