Parts Associate
2 weeks ago
Job Types: Full Time
Location: Ability to commute daily to Dallas, TX.
Pay: $18.00 - $25.00 per hour based upon experience.
Availability required: Must be available Monday – Friday; 7:00 a.m. – 5:00 p.m. and one to two Saturdays per month 7:00 a.m. – 12:00 p.m.
Bane Machinery, Inc. has an immediate need for a Parts Associate for their Parts Department supporting the Heavy Equipment Industry. This role would provide customer support for the sale and fulfillment of parts orders for internal and external customers.
Basic Responsibilities:
Ordering parts for customers, ensuring accuracy of the order and following up until parts are delivered to the customer
Responding promptly to customer phone calls and inquiries to fulfill customers’ needs
Maintaining a clean and safe work environment
Keeping parts and service manuals and reference materials organized for easy access
Demonstrating proactive communication with internal and external customers regarding parts order timing and receiving
Ensuring all quantities of parts are accurately and timely received and shipped based on customers’ needs
Requirements
Ability to communicate effectively, utilizing both verbal and writing skills.
Demonstrates effective communication, interpersonal skills, organizational ability
Proficiency in Microsoft Office and ability to use and adapt to new technology systems and tools
Knowledge of heavy equipment industry, construction machinery parts, or related field
Ability to follow and interpret OEM documentation via various manufacturer websites and systems
Must be able to speak, read and write the English language
Must be available to work some overtime and one to two Saturdays per month, to accommodate business needs
Education
HS Diploma or GED (Required)
6 months to 1-year previous parts experience, preferably in the construction machinery field
Trade or Technical School, mechanically inclined (Preferred)
Must pass MVR (Motor Vehicle Record) background check and have a valid State issued Driver License
Experience
Ability to navigate and understand parts breakdowns to order parts correctly: 1+ years (preferred)
Customer service: 1+ years
Microsoft Office suite, other technology and systems: 1+ years
Benefits
· Benefits package which includes medical, dental & vision, 401(k)
· Paid time off
· Training and development
· Career growth opportunities
Bane Machinery, Inc. is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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