Construction Project Controls Business Process Management Program Manager

4 weeks ago


San Francisco California, United States Turner & Townsend Full time
Job Description

Apply six sigma methodologies and industry expertise/best practices to advise and support on: 

Support the implementation of process improvements or roll out of new processes, measuring project progress and risks to successful implementation and change for client stakeholders (Deliverable: develop implementation plan, business requirement documents, training documentation, process procedures and functional process maps in LucidChart) 

Reviewing existing processes, identifying opportunities to streamline (Deliverable: documented findings with recommendations for improvement) 

Defining meaningful business process metrics to drive process effectiveness and monitor accordingly (Deliverable: documented findings with recommendations for improvement, report quarterly for continuous improvement) 

Defining process standards and governance for Program Controls Group (PCG) process management and adherence (Deliverable: recommended standards and governance based on PCG needs, industry and program management best practices) 

Support – and facilitate- regular alignment meetings and stakeholder feedback sessions 

Support testing of new technologies and enhancements including user acceptance testing (UATs) for process updates within Google systems 

 

Administrative Responsibilities: 

Schedule meetings, trainings & workshops within 2 business days of request  

Produce meeting notes and minutes within one business day of meeting, training and workshops   

 

Reporting Responsibilities :

Monthly program progress/status against goals, including challenges & issues  

Monthly record & tracking of program risks 

Quarterly reporting and on business process metrics and impact analysis 

Quarterly updates for PCG newsletter on Business Process Management Program 



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