Sales & Customer Service Associate

Found in: Resume Library US A2 - 3 weeks ago

Wake Forest North Carolina, United States Massage Envy Full time
Overview:
Where Better Careers Begin
Massage Envy Wake Forest NC

Do you have a passion for helping others? At the Massage Envy Wake Forest franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base pay of $14.75+/ hour plus bonuses and commissions

Matching Simple IRA

Paid time off for full time employees

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work/life balance

In-depth product and service training

40% off all skincare products, 10% off on retail items

Employee Membership to assist with wellness

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (required)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Have a multi tasking ability and high organizational skills along with easily able to build relationships

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you

 

 

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

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