Analyst I, Data Analytics – Credit

4 weeks ago


Knoxville Tennessee, United States Pilot Company (SSC) Full time
Job Description

Job Description

Do you have a passion for technology and data? Do you like process improvement? If you answered yes to those questions, this might be the perfect job for you as change is a constant with us Pilot company would like to add an Analyst for the Loyalty team to provide assistance and support with analysis and research on various projects to provide the company and senior leadership with the information needed to make informed business decisions.

What you will do on this team: 

Analyze data and business insights to identify opportunity areas to increase positive behavior change, retention among guests, and overall loyalty

Design, implement and report on multiple concurrent experiments that aim to positively change guest behavior and build market share

Communicate complex data in comprehensible ways through data visualization.  

Collaborate with internal customers including Sales, Marketing, Merchandising, Data, Technology, BI, and Pricing to help inform their decisions with high-quality data-driven insights

Work closely with business intelligence stakeholders, guest data teams, and the loyalty team to gain access to, collect, and organize guest and loyalty data

Utilize analysis of business metrics and key performance indicators to propose solutions for challenges and meet stakeholder and customer needs

Actively research market conditions and changes in the industry that may impact sales or lead to new opportunities

Monitor and research new advances or capabilities in the data warehousing, machine learning, data analytics, and statistical methodology fields particularly as these new capabilities might be applicable to our business


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