Housekeeping Dispatcher

3 weeks ago

Miami Florida, United States YVE Hotel Miami Full time
Compensation Type:
Hourly

Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:
 

 

Centrally located in downtown Miami, this 243-room boutique hotel is near Miami's hottest attractions and is a great choice for business and leisure travelers alike. The hotel is just steps away from Bayfront Park, home to concerts, fairs, and other cultural events. The YVE's stylishly designed modern guestrooms look over either Biscayne Bay or the soaring Miami skyline. Guests can enjoy the property's onsite, three-meal restaurant, Biscayne Tavern, or choose to go out and explore the nearby culinary scene. 

Overview:
The Housekeeping Dispatcher is responsible for ensuring that all guest requests are executed in a timely and accurate manner accorded to Highgate Hotel International standards.

Responsibilities:
Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Establish and maintain good communications and team work with fellow employees and other departments within the hotel.

Answer the telephone according to Highgate Hotel standards, which is within three (3) rings.

Assist with storeroom inventory

Maintain stationary par (level) at all times.

Do all administrative duties such as filing, photocopying, typing etc.

Assist management with weekly time-log for payroll.

Dispatch guest request to the appropriate supervisor or employee.

Ensure that the office is open on time.

Have knowledge of emergency procedures and assist as needed.

Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

Review weekly schedules for employees and forward any discrepancies to Managers

Maintain a clean work area.

Assist guests with safe deposit boxes.

Ensure overall guest satisfaction.

Qualifications:
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Maintain a warm and friendly demeanor at all times.

  • Housekeeping Dispatcher

    1 week ago

    Miami, Florida, United States YVE Hotel Miami Full time

    Compensation Type:HourlyHighgate Hotels:Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Housekeeping Dispatcher

    1 week ago

    Miami, United States YVE Hotel Miami Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Creole/French Housekeeping Dispatcher, Mystic Dunes

    4 weeks ago

    Kissimmee, Florida, United States MasterCorp Inc. Full time

    Overview: Ready to give your hospitality career a boost? MasterCorp, the industry leader in housekeeping and hospitality services is hiring! Join an amazing team of hard-working, passionate individuals.   Don’t miss out. APPLY TODAY!   WHAT WE OFFER YOU Starting at $16 per hour Paid training and Refer-a-Friend bonus potential. Immediate hire Full...

  • Cleve Housekeeping Supervisor

    2 weeks ago

    Miami Beach, United States Clevelander Ocean LP Full time

    Job DescriptionJob DescriptionSummary:Ensures that the guest room quality standards are met by the Guest Room Attendants.Duties and Responsibilities:Inspects all vacant and clean rooms and communicates the release of rooms back into inventoryInspects all stay over rooms to ensure quality standards are met by the Guest Room AttendantsReports the guest...

  • Bilingual Dispatcher

    6 days ago

    Orlando, Florida, United States MasterCorp Inc. Full time

    Overview: Ready to give your hospitality career a boost? MasterCorp, the industry leader in housekeeping and hospitality services is hiring! Join an amazing team of hard-working, passionate individuals.   Don’t miss out. APPLY TODAY!   WHAT WE OFFER YOU Starting at $20 per hour Paid training and Refer-a-Friend bonus potential. Immediate hire Full...

  • Bilingual Eng/Spa Dispatcher- Orange Lake West I

    4 weeks ago

    Kissimmee, Florida, United States MasterCorp Inc. Full time

    Overview: Ready to give your hospitality career a boost? MasterCorp, the industry leader in housekeeping and hospitality services is hiring! Join an amazing team of hard-working, passionate individuals.   Don’t miss out. APPLY TODAY!   WHAT WE OFFER YOU Starting at $15 per hour Paid training and Refer-a-Friend bonus potential. Immediate hire Full...

  • Dispatcher - HICV Cape Canaveral Resort, FL

    4 weeks ago

    Cape Canaveral, Florida, United States MasterCorp Inc. Full time

    Overview: Ready to give your hospitality career a boost? MasterCorp, the industry leader in housekeeping and hospitality services is hiring! Join an amazing team of hard-working, passionate individuals.   Don’t miss out. APPLY TODAY!   WHAT WE OFFER YOU Starting at $15 per hour Paid training and Refer-a-Friend bonus potential. Immediate hire Full...

  • Creole/French Housekeeping Dispatcher, Mystic Dunes

    4 weeks ago

    Kissimmee, Florida, United States MasterCorp Inc. Full time

    Sumario: ¿Listo para elevar su carrera en la industria de hospitalidad? ¡MasterCorp, el líder en la industria de hospitalidad y servicios de housekeeping está contratando! Únase a nuestro increíble equipo de personas trabajadoras y dedicadas a dar forma a la experiencia de los huéspedes.   No deje pasar esta oportunidad, ¡SOLICITE HOY!   ¿QUÉ...

  • Class A CDL Driver

    6 days ago

    Apopka, Florida, United States Golden State Foods Full time

    Overview: Position Summary (Job Description):    Performs daily transportation functions as directed by Supervisor. Operates diesel-powered tractor-trailer  combination trucks to transport and deliver products.  Drives truck to destination, applying knowledge  of commercial driving regulations and skill in maneuvering vehicles in difficult...

  • Bilingual Dispatcher

    6 days ago

    Orlando, Florida, United States MasterCorp Inc. Full time

    Sumario: ¿Listo para elevar su carrera en la industria de hospitalidad? ¡MasterCorp, el líder en la industria de hospitalidad y servicios de housekeeping está contratando! Únase a nuestro increíble equipo de personas trabajadoras y dedicadas a dar forma a la experiencia de los huéspedes.   No deje pasar esta oportunidad, ¡SOLICITE HOY!   ¿QUÉ...

  • Bilingual Eng/Spa Dispatcher- Orange Lake River Island

    4 weeks ago

    Kissimmee, Florida, United States MasterCorp Inc. Full time

    Sumario: ¿Listo para elevar su carrera en la industria de hospitalidad? ¡MasterCorp, el líder en la industria de hospitalidad y servicios de housekeeping está contratando! Únase a nuestro increíble equipo de personas trabajadoras y dedicadas a dar forma a la experiencia de los huéspedes.   No deje pasar esta oportunidad, ¡SOLICITE HOY!   ¿QUÉ...

  • Dispatcher - HICV Cape Canaveral Resort, FL

    4 weeks ago

    Cape Canaveral, Florida, United States MasterCorp Inc. Full time

    Sumario: ¿Listo para elevar su carrera en la industria de hospitalidad? ¡MasterCorp, el líder en la industria de hospitalidad y servicios de housekeeping está contratando! Únase a nuestro increíble equipo de personas trabajadoras y dedicadas a dar forma a la experiencia de los huéspedes.   No deje pasar esta oportunidad, ¡SOLICITE HOY!   ¿QUÉ...

  • Driver - Class A

    4 days ago

    Miami, FL, United States Golden State Foods Full time

    Overview Position Summary (Job Description): Performs daily transportation functions as directed by Supervisor. Operates diesel-powered tractor-trailer combination trucks to transport and deliver products. Drives truck to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicles in difficult...

  • Telecommunications Supervisor

    1 day ago

    Miami Beach, United States Loews Hotels Full time

    A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Responsibilities include supervising and performing the following functions: answering incoming/in-house...

  • Telecommunications Supervisor

    1 day ago

    Miami Beach, United States Loews Hotels Full time

    Telecommunications Supervisor A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Responsibilities include supervising and performing the following functions:...